✨ About The Role
- Communicate with customers through various avenues such as events and venues to spread the word about Octopus Energy
- Ensure every conversation delivers excellent customer service and values meaningful, honest interactions
- Primarily a face-to-face role with opportunities for office-based work during high-demand periods
- Collaborate with the team to create detailed and engaging conversations with customers
- Support customers in making informed choices and pride yourself on delivering the highest quality interactions
âš¡ Requirements
- Previous experience in customer-facing and centric roles, with a focus on delivering excellent customer service
- Ability to work collaboratively with a team to influence and inspire
- Clear communicator with a focus on listening and attention to detail
- Experience in a customer-centric setting where quick and effective customer solutions were provided
- Demonstrated track record of successful customer service and understanding of what constitutes successful customer service