✨ About The Role
- The role involves engaging with customers face-to-face at events and venues to promote Octopus Energy's services.
- The Energy Helper will be responsible for ensuring that every customer interaction is of the highest quality and delivers excellent service.
- The position requires a commitment to meaningful and honest conversations that help customers make informed choices.
- The job may also involve supporting the inbound telesales team or solar sales team during peak times.
- Weekend and evening shifts will be required, reflecting the need for flexibility in scheduling.
âš¡ Requirements
- The ideal candidate will have previous experience in customer-facing roles, demonstrating a strong understanding of customer service and sales.
- A proven track record of delivering excellent customer service is essential, along with the ability to provide quick and effective solutions to customer inquiries.
- The candidate should possess strong communication skills, with a focus on listening and attention to detail to ensure high-quality interactions.
- Flexibility is important, as the role may require support in office-based tasks during high demand periods.
- A driving license is necessary to travel to various venues across the locations.