✨ About The Role
- Communicate with customers through various avenues to spread the word about Octopus Energy
- Ensure every customer interaction delivers excellent customer service
- Value meaningful and honest conversations to help customers make informed choices
- Be flexible to support customers in various roles, including office-based work when needed
- Work at the frontline of the brand to show the best of Octopus Energy
âš¡ Requirements
- Previous experience in customer-facing and customer-centric roles
- Ability to work collaboratively with a team to influence and inspire
- Clear communicator with a focus on listening and attention to detail
- Demonstrated track record of providing excellent customer service
- Experience working autonomously and coming up with effective customer solutions