✨ About The Role
- Communicate with customers through various avenues such as events and venues to spread the word about Octopus Energy
- Ensure every conversation delivers excellent customer service and values meaningful, honest interactions
- Be responsible for showing the best of Octopus Energy as a frontline brand representative
- Work on reinventing face-to-face activities by combining customer data and innovative tech platforms for more engaging conversations
- Opportunity for office-based work supporting inbound telesales or solar sales team during high-demand periods
âš¡ Requirements
- Previous experience in customer-facing and centric roles, with a focus on delivering excellent customer service
- Ability to work collaboratively with a team to influence and inspire
- Clear communicator with a focus on listening and attention to detail
- Experience working autonomously and coming up with quick and effective customer solutions
- Demonstrated track record of successful customer service and understanding of what it entails