Sales Development Training Analyst

Sales Training Program Support

Company: Highmark Inc.

Job Summary: This job supports the achievement of sales financial and membership goals by supporting the development of sales training programs that align with the strategic direction of the Company and business objectives within the Sales Organization. The incumbent, in collaboration with the Sales training team, ensures that the development of all training materials, programs and solutions have been researched and reviewed for optimized impact on sales strategy objectives. The incumbent identifies any product and service barriers (both internally and externally) and communicates those to direct management and relevant matrix partner departments – all with the goal of improving consumer and partner experience.

The ideal candidate for this role will sit within the footprint of Highmark. If you are within 50 miles of an office you are required to be onsite 3 days a week - T, W, Th.

Essential Responsibilities:

• Support the development of training curriculum and sales resources for live and virtual sessions through content research and the procurement of SME signoff.
• Deliver training content to Sales professionals and support opportunities for ongoing refresher content.
• Update curriculum and relevant resources annually as needed.
• Work with partners to establish training schedules and ensure access availability.
• Track program attendance and solicit post-event assessment surveys for use in evaluating program effectiveness and applicability.
• Support the upkeep of related tracking systems and Sales knowledge center.
• Other duties as assigned or requested.

Experience:

• Required: 3 years of experience in Training and Presentation Delivery experience and/or sales experience to include: Experience with Microsoft PowerPoint/SharePoint/Excel and other office applications Experience with Learning Management Systems (LMS)
• Preferred: 1 year of experience in Insurance Industry experience 1 year of experience with Articulate other eLearning development programs

Skills:

• Training Design
• Assessment
• Editing
• Organization

Education:

• Required: Bachelor's degree in education, communication, training development, marketing, instructional design or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
• Preferred: None

Licenses or Certifications:

• Required: None
• Preferred: None

Language (Other than English): None

Travel Requirement: 0% - 25%

Physical, Mental Demands and Working Conditions:

• Position Type: Office- or Remote-based Teaches / trains others Occasionally
• Travel from the office to various work sites or from site-to-site Rarely
• Works primarily out-of-the office selling products/services (sales employees) Never
• Physical work site required No
• Lifting: up to 10 pounds Constantly
• Lifting: 10 to 25 pounds Occasionally
• Lifting: 25 to 50 pounds Rarely

Pay Range Minimum: $57,700.00

Pay Range Maximum: $107,800.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J272817