Labcorp is seeking a Key Account (Sales) Executive to join our team in Fort Wayne, IN. Job duties include educating, instructing, and upselling all assigned and newly generated accounts in an assigned territory. The role acts as a liaison between the client and the Labcorp operations team in relation to client needs, provides ongoing service and problem resolution to the customer base, ensures customer retention by providing superior customer service, and recommends solutions that are client focused and persuasive. The Key Account Executive will also manage client's day-to-day operations, upsell current book of business to increase organic growth, work closely with senior sales representatives to grow book of business, continuously provide educational material to the client base, resolve any customer related issues in a timely manner, and meet and exceed monthly retention and upsell goals on a regular basis.
Minimum qualifications include a high school diploma. Preferred qualifications include a bachelor's degree and 3 or more years of previous outside sales experience or account management. Additional job standards include proven success managing a book of business, experience in the healthcare industry, superior customer service skills, effective communication skills, both written and verbal, ability to deliver results in a fast-paced, competitive market, excellent time management and organizational skills, proficiency in Microsoft Office and Excel, ability to travel overnight as needed, valid driver's license, and clean driving record.