Sales Operations Manager - Remote Eligible

Sales Operations Manager

Benefits and Compensation:

• Permanent Work from Home
• Paid Time Off
• Monthly Performance Bonus
• Annual Bonus
• Health Allowance

What You'll Do:

• Drive Sales & Marketing Success: Support strategy initiatives, manage data and reporting, and nurture relationships with key customers and partners.
• Sales Analytics & Reporting: Oversee CRM data integrity, develop insights, and deliver weekly, monthly, and quarterly reports to senior leadership.
• Lead Customer Success Teams: Build, train, and mentor remote and in-person teams to exceed customer satisfaction and retention goals.
• Website & Digital Presence: Manage web performance, SEO, and content updates in collaboration with marketing and sales.
• Cross-functional Support: Collaborate across departments to resolve issues, optimize processes, and uphold Avalon's brand values.

What We're Looking For:

• Bachelor's degree or 4+ years of relevant experience.
• Proven success in customer success, sales operations, or account management.
• Strong communication, leadership, and problem-solving skills.
• Proficiency with CRM tools and sales technology.
• Customer-centric mindset and a drive for continuous improvement.
• Knowledge of the test and measurement industry a strong plus.