Sales Operations Manager (ondemand)

Sales Operations Manager

LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others—advancing Thai society together. Our dream is to serve as a private "ministry of education," upgrading education nationwide and preparing every learner for the future.

OnDemand Education, a cornerstone of the LEARN ecosystem, is more than a tutoring service—it's a trusted pathway to students' dream careers. Through flexible live and online courses, we cover every core subject—Physics, Chemistry, Biology, Mathematics, English—and all Thai university-entrance requirements (TCAS). By combining expert instruction with personalized learning technology, OnDemand Education sharpens exam readiness and equips learners to achieve their future aspirations.

Join us and help the next generation turn ambition into achievement.

What You'll Drive

• Sales Process Optimization: Identify, develop, and implement efficient and scalable sales processes, from lead generation to deal closure, ensuring seamless operations.
• CRM Administration & Optimization: Oversee the administration and continuous improvement of our CRM system (e.g., Salesforce), ensuring data accuracy, system functionality, and user adoption.
• Data Analysis & Reporting: Collect, analyze, and interpret sales data to provide actionable insights, identify trends, and create comprehensive reports for sales leadership. This includes pipeline management, forecasting accuracy, and team performance metrics.
• Sales Tool Management: Evaluate, implement, and manage sales tools and technologies that enhance productivity, such as sales engagement platforms, reporting dashboards, and communication tools.
• Quota & Compensation Management: Assist in the design and administration of sales territories, quotas, and incentive compensation plans, ensuring fairness and motivation across the sales team.
• Sales Training & Enablement Support: Collaborate with sales leadership to develop and deliver training materials and resources that enhance the sales team's effectiveness and product knowledge.

What You'll Bring

• Bachelor's Degree: in Business Administration, Marketing, Finance, or a related field.
• A minimum of 5 years of experience in a Sales Operations role.
• Proven expertise in CRM administration and optimization, with strong proficiency in platforms like Salesforce.
• Excellent analytical skills with a demonstrated ability to work with large datasets, generate insights, and create clear, concise reports.
• Strong understanding of sales methodologies and processes.
• Exceptional organizational skills, attention to detail, and problem-solving abilities.
• Proficiency in Microsoft Excel or Google Sheets for data manipulation and analysis.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders.