Catering Sales Manager

Catering & Conference Services Manager

As the Catering & Conference Services Manager, you will lead the sales efforts for catered events–including corporate meetings, social gatherings, and weddings–by building strong client relationships, executing seamless event planning, and driving revenue for the hotel. This is a highly collaborative position that bridges sales strategy and event execution, requiring excellent communication skills, creativity, and attention to detail.

Develop and maintain strong relationships with new and existing clients to generate catering sales and repeat business.

Develop and implement catering and convention services policies and procedures.

Lead the team of catering and convention services professionals in event planning and execution.

Work with clients to understand their catering and convention needs and provide recommendations for services and menu options.

Manage the budget for the catering and convention services department and ensure that all expenses are within budget.

Respond promptly to inquiries, prepare detailed proposals, conduct site visits, and guide clients through the sales and planning process.

Collaborate with culinary, banquet, and operations teams to ensure flawless event execution and client satisfaction.

Maximize revenue through effective contract negotiation, upselling, and strategic planning.

Manage event details from initial inquiry to post-event follow-up, including BEOs (Banquet Event Orders), timelines, and billing.

Maintain accurate records in the sales CRM and prepare regular forecasting and activity reports.

Represent the hotel at networking events, trade shows, and local industry functions to drive brand awareness and business opportunities.

Ensure all events align with brand standards and service expectations.

Support the Director of Sales & Marketing with other projects as needed.

The Annual Salary Range: $68,640 – $73,000. This company is an equal opportunity employer.