Sales Operations Lead

Sales Operations Lead

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The company's three core products are Snapchat, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We're looking for a Sales Operations Lead to join our team at Snap! The mission of the Sales Strategy & Operations group is to maximize Ads business growth and performance by being the objective, trusted partner to the Sales Leadership – through strategic planning, cross-functional collaboration and operational excellence. In this role, you'll act as the right hand to our Global Small and Medium Customer (SMC) sales organization, a team focused on accelerating growth across the next wave of Snap's advertisers.

What you'll do:

• Be a strategic partner to regional leaders, providing data-driven insights and proactively identifying and executing opportunities to improve business performance and accelerate growth.
• Develop and implement scalable, data-informed strategies to optimize global resourcing, sales effectiveness, and go-to-market execution.
• Identify and quantify market opportunities, helping to prioritize customer segments and refine our go-to-market strategies to maximize ROI.
• Drive quarterly planning, analyzing advertiser books of business and lead lists to maximize revenue potential.
• Establish and embed critical metrics to guide the team's behaviors and evaluate progress.
• Systematize best practices in the sales process and continuously improve critical workflows.
• Support the SMC weekly revenue reporting cadence, including development of materials and ad hoc analyses.
• Partner with cross-functional teams, including Sales, Growth, Data Science, Product, and Finance, to identify opportunities, develop strategic plans, and reinforce the operational backbone of the SMC organization.

Knowledge, Skills & Abilities:

• Excellent communication skills, with the ability to translate complex business and technical content into actionable insight for a variety of audiences, including senior stakeholders.
• A strategic mindset with the ability to think big-picture while diving into granular details of the underpinning GTM operations.
• Ability to influence change among partner teams, in service of building new approaches and shifting the daily behaviors of a team.
• Exceptional analytical skills with a strong focus on data-driven decision-making and process improvement.
• Proficient in SQL/Python for complex analysis and statistical modeling, and experienced with BI and visualization tools (Looker, Tableau, BigQuery, Google Sheets).
• Familiarity with CRM systems (e.g., Salesforce) and sales performance metrics.
• Experience partnering with a Sales Organization and Sales Leadership.
• Exposure and/or interest in the media and advertising market.

Minimum qualifications:

• Bachelor's degree in Business, Analytics or a related field
• 8+ years of experience in business analytics, or sales/revenue operations in a high-growth or technology company
• Experience and/or interest for the Media and Advertising industry is a preference

If you have a disability or special need that requires accommodation, please don't be shy and provide us some information.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law.