Sales Manager

Sales Manager

ASM, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Sales Manager at ASM New Orleans. This position oversees the sales department to drive private event, suite and premium sales inventory for Caesars Superdome, Smoothie King Center, Champions Square and Shrine on Airline.

Essential Duties and Responsibilities:

• Perform all sales related functions including but not limited to account solicitation in the local, state, regional and national markets
• Aggressively seeks new leads with the private and convention sales industry
• Generate new sales leads and establish new bookings
• Respond to all incoming sales leads, including Convention Calendar leads as assigned
• Create customized rental proposals for all spaces within the complex
• Follow up on proposals/leads
• Maintain relationships with existing clients
• Maintain accurate holds and client information in booking system: INFOR
• Handle all client pre-event correspondence and meetings prior to turning the event over to the Event Services Department and/or Food & Beverage provider.
• Maintain regular check-ins with the Event Coordinator, Caterer and Client after hand-off.
• Responsible for all pre-event internal communication and submission of necessary documentation to various internal departments throughout the sales/booking process.
• Initiate license agreements for all private event definite bookings and proof prior to circulation for signatures.
• Ensure the client is satisfied with all levels of service to achieve return business
• Collaborate on efforts in creating strategies to increase private event sales.
• Provide regular reports on confirmed sales and potential business opportunities.
• Serves as a liaison with New Orleans & Company, the Convention Center, and hotels in the community.
• Represent ASM at appropriate industry conferences and community events.
• Assist GM to create a sales plan and goals for the sales staff for event suites, premium inventory, and private events.
• Maintains, at all times, high standards, positive attitude, and professional appearance.
• Other duties as assigned.
• Promote venue at local and regional tradeshows / networking events.
• Submit requests for Event Coordinators to work up estimated staffing costs
• Prepare and distribute Event Sheets for confirmed events and make revisions as necessary
• Work as needed with Event Coordinators for a smooth transition of accounts
• Conduct and assist in-site visits with prospective clients
• Prepare site visit packets, coordinate customized boards with production, and create customer presentations as applicable
• Work events as assigned
• Create thank you letters and follow up with clients at the conclusion of each event to remind them to fill out the Insight Survey
• Complete Client Information Sheets for definite bookings for creation of License Agreements
• Initiate License Agreements for definite bookings and proof prior to circulation for signatures
• Participate in hospitality-related events and associations to promote facilities
• Share in the responsibilities of coordinating and executing company hosted events

Qualifications:

• Must successfully pass a driving record and criminal background check
• Ability to handle multiple tasks at one time and ensure completion and attention to detail
• Ability to deliver high-quality work and function both independently and as a team member
• Able to work nights, weekends, and holidays as needed
• Excellent written/oral communication skills
• Ability to physically move around the facility
• Excellent written and verbal skills, including strong proof-reading
• Ability to prioritize multiple projects and meet deadlines
• Ability to effectively supervise and motivate staff
• Excellent communication skills
• Demonstrate high level of energy and self-motivation to work effectively and enthusiastically with co-workers
• Professional presentation, appearance, and work ethic
• Ability to work flexible hours in addition to normal business hours
• Ability to travel occasionally required
• Demonstrate personality and ability to work with high profile clients

Education and Experience:

• Bachelor's Degree or equivalent related work experience (Hospitality Management, Venue Sales, Customer Service, or related field)
• The ideal candidate would have a minimum of two (2) years' of sales experience, preferably in the hospitality industry
• Sales/Guest Service/Customer Service experience (face to face interaction)
• Knowledge in MS Windows apps (Office, Word, PowerPoint, Excel)
• Adobe Suite experience a plus
• Must possess a valid United States Driver's License at time of appointment and throughout employment

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note:

• The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.
• Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
• ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.