As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.
Sales Specialists at Lowe's are very active, moving throughout the store or garden center, answering phones, and talking to customers. As a Sales Specialist, you'll spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store. You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.
Key responsibilities include providing SMART customer service, serving as a point of contact for customers and vendors within your department, monitoring inventory levels, performing price reviews, supporting checkout functions, training associates, and completing other duties as assigned.
Minimum qualifications include a high school diploma or GED, 1 year experience in customer-facing sales or 6 months of Lowe's retail experience, 1 year of experience in sales or customer service in a sales environment with required sales goals, the ability to read, write, and perform basic arithmetic, the ability to stand and sit for prolonged periods, and the ability to lift 25lbs unassisted or over 25lbs with or without an accommodation. Preferred qualifications include experience in completing customer sales orders, promoting product related services, designing customized products, professional certification, and bi-lingual skills.
Lowe's strongly encourages bilingual, military, and veteran talent to apply and join our team. This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Environmental factors vary by location, and you may be exposed to varying climates, noises, and moving objects and equipment.
Lowe's Companies, Inc. is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.