Sales Development Representative - Manager

Sales Development Representative - Manager

Paris

Sales – Outbound / Fulltime / Hybrid

More than 2 years of experience required on a Sales position

Bac+5

Predicted salary between 54k€ and 61k€ gross per year, according to experience

Paris

Presential and hybrid (2 days of remote work per week)

Lucca is getting global! For this job, the level required in English is B1 (listening and reading, and speaking)

Description of the Offer:

The Outbound department is composed of 30 SDR and 10 managers distributed between Paris, Nantes, and Barcelona, and it continues its growth. In this context, we are recruiting a SDR Manager to supervise a team of 3 to 5 SDR in Paris.

As an SDR Manager, you will play a key role in the commercial performance of your team and in the continuous improvement of our prospecting processes.

Who are the SDR?

They are in charge of identifying, creating, and qualifying opportunities with potential clients. True spokesperson for the company, they are the first point of contact with our future clients.

The SDR are in contact with various interlocutors and from all sectors. They must understand their needs as best as possible, introduce them to our solutions, convince them of our value added, and finally obtain qualified appointments.

Main Missions:

Piloting Performance:

- Ensure the achievement of the quantitative and qualitative objectives of your team as well as your individual objectives,

- Analyze the results (conversion rate, transfers, disqualifications) to adapt the acquisition strategy and commercial approach.

Management and Talent Development:

- Ensure the upskilling and continuous training of the SDR,

- Accompaniment individually the SDR, notably on complex calls, commercial posture, and discourse,

- Be responsible for the onboarding of new recruits and the follow-up of their integration until the validation of the trial period,

- Project and evolve the SDR in the Lucca sales school.

Improvement of Processes & Collaboration:

- Propose and pilot strategic projects with impact for your team, and for the department,

- Contribute actively to the improvement of the Outbound processes and to the collaboration with the other departments,

- Use and optimize the internal tools to maximize the commercial performance.

Recruitment and HR Follow-up:

- Participate in the recruitment stages of the SDR (interviews, HR synthesis, final decision) in pair with your N+1, ensuring the adequacy of the recruited profiles with the expectations of Lucca and of the Outbound,

- Ensure the respect of the HR rules (remote work, vacations, follow-up of times),

- Carry out the quarterly and annual interviews (setting qualitative objectives),

- Be attentive to the needs and of the team, report the irritants and propose solutions,

- Organize and animate the team rituals (meetings, individual points, team points, lunches...).

Support & Evolution:

As a manager, you will benefit from:

- A dedicated managerial training path

- A mentorship for new managers

- Personalized support by an HRBP (thematic workshops, coaching)

Profile Sought:

You are graduated from a top business school or an equivalent university

You have at least 2 years of experience in prospecting, ideally B2B at SaaS publishers

Knowledge and practice of the management of large accounts are highly appreciated

Your English is fluent: You master it at a B2 level (read, spoken, written)

At ease in a fast-evolving environment, you combine an analytical mind, organization, and great relational skills, both in writing and orally.

Picking up your phone several times a day does not scare you.

You quickly recover from a setback and see it as an opportunity to progress.

You like to work in a team and in a good mood.

By reading this announcement, you have said: "Participate in the construction of the best Outbound team in France… This is a beautiful challenge."

Recruitment Process:

Step 1: Telephone interview with the person in charge of recruitment (30min)

Step 2: Manager interview with the Outbound Director and the Head of Outbound France (60min)

Step 3: Technical test followed by a small oral and a meeting with the team (60min)

Step 4: Grand oral (45min)

€54,000 - €61,000 a year

At Lucca, you will find:

Passionate Luccasians who approach topics seriously but without taking themselves too seriously

Our company culture based on collaboration and the empowerment of each one

An environment where each day is lived like the first day

Pets, sometimes, who wait for caresses

Ambitious evolution perspectives with varied internal mobility and even Erasmus between services

The possibility of regular remote work

Come join our human-sized company whose very participatory functioning leaves an important place to initiative, innovation and non-conformity.

The Advantages:

An interesting participation

A holiday bonus

Additional public holidays in addition to paid leave

And classic but essential benefits: CE benefits, restaurant vouchers (Lucca), and a mutual fund (Benefiz) fully covered by Lucca, Gymlib subscription at competitive price...

A collective event per quarter, the objective of which is to bring together all Lucca to share the news and perspectives of the company in a formal... and less formal way.

And above all, to be happy to get up in the morning to go to work. Yes, Lucca has won the 2nd place of the HappyIndex®AtWork France 2024 ranking *(in the category of 500-999 employees).

And finally, a small cultural focus:

Salaries are 100% transparent at Lucca

The collective before the individual: there is no individual variable at Lucca, but a collective variable (participation) based on the growth rate of the turnover

After 3 years of seniority, each employee can define their salary during a committee.

Our offers are open to recognized hardworking and hardworking disabled employees (RQTH).