Sr. Sales Manager

Sr. Sales Manager

The Sr. Sales Manager is responsible for growing overall revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service. This role requires spending more than 50% of the time engaged in outside sales activities, including soliciting new and repeat business through a proactive, consultative sales approach. The Sr. Sales Manager actively meets with clients, conducts site visits, and participates in external networking and industry events to drive business growth. A key component of the role is cultivating and maintaining strong relationships with key hotel personnel to enhance the overall business relationship with the hotel, while ensuring a seamless client experience throughout all phases of service.

Responsibilities include:

• Solicit and secure hotel business through a proactive, consultative sales approach.
• Planning and implementing marketing plans in conjunction with the General Manager.
• Utilize current software systems, marketing tools, and standard practices.
• Implement and update hotel marketing tools.
• Write and utilize a quarterly sales action plan.
• Cultivate and maintain relationships with key hotel personnel and meet client needs.
• Assist with reporting as necessary on a weekly/monthly basis.
• Provide operational support during shows.
• Collaborate strategically with various departments.
• Maintain existing accounts and proactively solicit new business.
• Responsible for increasing revenues by soliciting group business.
• Meet and exceed established sales goals.
• Participate in industry and civic organizations, networking to gain opportunities for new business.
• May be responsible for business transient travel.
• Maintain ongoing knowledge of the competition's product and current marketing.
• Utilizing interpersonal and communication skills to lead, influence, and encourage others.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• All other duties as assigned.

Requirements and Skills:

• Be an outgoing and welcoming personality.
• Use logical thinking and personal judgment to perform a variety of tasks.
• Make decisions based on company policies.
• Ability to act calmly and swiftly under pressure.
• Follow written and/or verbal instructions without hesitation.
• Excellent verbal and written communication skills.
• Proficiency in software systems.
• Be available for work during days, evenings, weekends, and holidays as needed.
• Have 3 years of Sales Manager experience or equivalent.
• Delphi and MS office experience or willingness to learn new systems.
• Complete required Sales Reports.

Physical Demands:

• Occasionally lifting/pulling/pushing up to 10-50 pounds.
• Alternately walk and stand throughout the entire shift.
• Occasionally reach overhead and at or below shoulder level.
• Occasionally stoop, crouch, crawl and bend.
• Frequently ascend and descend ramps and stairs.
• Constantly hear, understand, and distinguish speech and/or other (in person, phone, other remote).
• Constantly have clear vision, ability to see objects, people and recognize colors.

Travel:

This position will require that you travel more than 50% of your shift. Mileage is reimbursed. A good driving record and valid driver's license is required.

Environmental Conditions:

The job is fast paced and requires flexibility and adaptability to business changes. This job is constantly indoors but may occasionally require you to be exposed to mild to inclement weather.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement:

Our hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.