✨ About The Role
- The Sales Trainer will own the onboarding and ramp process for new post-sales hires across various teams.
- Responsibilities include providing skills-based training and facilitating new hire progress through online and live training sessions.
- The role involves conducting skills gap analyses to identify areas of improvement for new hires.
- The Sales Trainer will recommend ways to increase productivity and improve ramp time for new employees.
- They will assist in producing digital educational materials such as Sales Playbooks and training videos.
- Monitoring objectives and results, as well as participating in performance review sessions, will be part of the job.
- The position requires collaboration with leadership teams and existing sales trainers to organize training programs.
âš¡ Requirements
- The ideal candidate will have a minimum of three years of experience in a Software as a Service (SaaS) Customer Success or Account Manager position.
- They should possess at least two years of experience in a sales training or educational capacity.
- A strong desire to craft processes and programs that facilitate rapid and effective knowledge transfer is essential.
- The candidate must demonstrate knowledge in successful customer success and account management strategies.
- Strong facilitation skills and exceptional attention to detail are crucial for managing multiple ongoing priorities.
- Excellent written and oral communication skills, along with collaboration and project management abilities, are necessary.
- The ability to proactively build strong relationships within a diverse organization is important for success in this role.