Account Executive

London Speech Workshop is a leading London-based coaching company helping professionals master world-class communication skills.

Founded by Emma, LSW turns performance principles into business impact, working with clients like EY, Disney, Salesforce, and Multiverse.

With over 1,000 people trained yearly and hundreds of warm enquiries each month, demand is high.

The Account Executive guides these prospects with empathy, curiosity, and structure, some hard selling, and real connection.

They want someone with high EQ who loves people, builds trust, and feels confident guiding conversions.

A certified B Corp, LSW lives by kindness, authenticity, and excellence, perfect for those who love purpose and powerful communication.

You'll be responsible for:

Lead Nurture & Conversion

Engage with inbound leads via email, phone, and discovery calls (15–30 minutes).
Build rapport, explore client needs, and recommend the most suitable coaching path.
Achieve and exceed monthly conversion and revenue targets through consultative, values-led conversations.
Confidently handle questions, hesitations, and objections while maintaining a caring tone.
Track all leads, calls, and conversion metrics in HubSpot, ensuring data integrity and timely follow-up.

Client Relationship Management

Provide clear, warm, professional communication from first enquiry to course start.
Ensure each client feels informed, valued, and inspired to begin their journey.
Follow up on unconverted leads to re-engage interest and move them back into the pipeline.
Maintain strong relationships that can lead to referrals or organizational introductions.

Collaboration & Continuous Improvement

Work closely with Operations and Marketing to ensure seamless onboarding and client handover.
Share insights from client conversations to enhance marketing messaging and product offerings.
Suggest improvements to the lead-handling process to increase conversion rates and response speed.

Must-have:

2+ years in a sales or client-facing role (e.g. inbound sales, account management, or relationship management).
Proven success in meeting or exceeding sales or conversion targets.
Strong communication and emotional intelligence — able to connect authentically while achieving results.
Excellent written and spoken English; confident on phone and video calls.
CRM experience (preferably HubSpot) for managing pipelines and tracking performance.

Nice-to-have:

Background in learning, coaching, or communication training.
Familiarity with scheduling and online meeting tools (Acuity, Zoom, Google Workspace).
Experience in both B2C and B2B sales environments.
A proactive mindset and genuine curiosity for people's personal growth.

Salary and Benefits

Salary Range: R50,000 and R52,000 per month, plus commission of up to R225,000 a year if you hit your targets.

Remote-First, Flexible Work Model

Shared Office Space in Cape Town

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Account Executive - Remote Eligible