Lead Sales Front Desk Specialist

Lead Sales Front Desk

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lead Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Lead Sales Front Desk, a typical day will include:

• Engages with hotel guests at desk locations and provides elevated customer service.
• Documents the distribution of premiums (gifts) in computer software systems.
• Distributes gifts to guests upon completion of the sales presentation.
• Serves as a technical expert for team members.
• Conducts quality assurance checks when needed.
• Promotes awareness of brand image internally and externally.
• Creates, logs, and expedites premiums (gifts) for site marketing programs.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To become a Lead Sales Front Desk:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule including weekends and holidays.
• Sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements. Pursuant to Florida law, a Level 2 background check will be required.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.