Technical Sales Representative & Manufacturing Site Leader

Greene, Tweed Job Opportunity

At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise, and endless advancement opportunities you'd expect from a multi-national industry leader. You'll find them all in an environment that embraces diversity in people and opinions, moves decision making to the point of impact, and celebrates your success. If you enjoy continuous learning and are excited about working with and creating technological solutions, explore career opportunities with Greene, Tweed.

Phase 1: Technical Sales & Customer Engagement

Customer Relations & Sales Support

• Serve as the primary point of contact for customer inquiries, orders, and technical questions.
• Provide detailed product information, specifications, and application guidance.
• Prepare accurate and timely quotes, proposals, and order confirmations.
• Manage the full order cycle — from quote generation to delivery follow-up.
• Maintain and grow relationships with existing customers while supporting new business opportunities.

Technical Support & Application Guidance

• Interpret customer requirements and recommend suitable products or solutions.
• Read and work with technical drawings, specifications, and material data.
• Collaborate with engineering and production to confirm manufacturability, lead times, and custom product options.
• Provide troubleshooting assistance and after-sales support.

Sales Growth & Business Development

• Identify upselling and cross-selling opportunities within existing accounts.
• Support outbound prospecting and lead follow-up.
• Assist outside sales representatives with quotations and technical support.

Phase 2: Site Operations Leadership Transition

Plant Operations Management

• Shadow the current Site Manager to learn all aspects of site operations including production, scheduling, maintenance, quality, and materials management.
• Ensure production goals are met safely, on time, and within budget.
• Monitor and improve key performance metrics such as throughput, scrap rates, downtime, and on-time delivery.

Safety & Compliance

• Maintain a strong safety culture by enforcing company policies and ensuring compliance with OSHA and environmental regulations.
• Participate in safety training, inspections, and incident investigations.

Continuous Improvement

• Identify and implement process improvements to increase efficiency, reduce waste, and enhance product quality.
• Apply lean tools (5S, visual management, standard work) suitable for a small plant environment.
• Support or lead small-scale capital and improvement projects.

People Leadership

• Begin managing small teams or projects to build leadership experience.
• Partner with HR to recruit, train, and retain skilled employees.
• Promote teamwork, accountability, and continuous learning.

Maintenance & Equipment Reliability

• Learn to oversee preventive maintenance schedules and ensure equipment uptime.
• Work closely with maintenance and engineering staff to troubleshoot and resolve equipment issues.

Financial & Planning Responsibilities

• Support site budget management and cost control.
• Collaborate with supply chain and procurement to ensure material availability and inventory accuracy.
• Provide regular performance updates to senior leadership.

Qualifications

Education & Experience

• Bachelor's degree in Engineering, Manufacturing, Business, or related field (or equivalent experience).
• 6+ years of experience in technical sales, customer service, or operations within a manufacturing environment.
• Familiarity with manufacturing processes, materials, or mechanical components preferred.
• Experience using ERP and CRM systems.

Skills & Attributes

• Strong technical aptitude and ability to learn manufacturing processes and product details.
• Excellent communication and interpersonal skills—both verbal and written.
• Leadership potential with a desire to grow into a site management role.
• Strong problem-solving, multitasking, and organizational abilities.
• Customer-focused with a proactive, solutions-oriented approach.
• Proficient in Microsoft Office and production management tools.

Performance Metrics

Quote accuracy and turnaround time

Quote-to-order conversion rate

On-time delivery and order accuracy

Customer satisfaction and retention

Sales growth and account development

Safety performance and compliance

Production efficiency and OEE

Cost control and budget adherence

Employee engagement and retention

Readiness for site leadership transition

Note: This Job Description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the Supervisor. All requirements are subject to change and updates.

We also provide eligible employees with a competitive benefits package that includes health insurance, flexible spending accounts, health savings account, 401k savings plan, life and disability insurance, tuition assistance and more, to meet the diverse needs of all employees and their family members.

Equal Opportunity Employer:

Greene, Tweed is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, or any other federally protected class.

Drug Free Workplace:

Greene, Tweed is a Drug Free Workplace. Employment is contingent upon successful completion of a pre-employment drug screening and background investigation subject to federal, state, and local laws.

Where Inspiration Drives Innovation

At Greene Tweed we believe that our true capability as a technology-focused company comes from our employees. Every customer challenge is solved by a team, and members are engaged across departments. From engineering and manufacturing, to sales and marketing, we work together using cutting-edge technology to assess problems, recommend solutions, and bring them into reality. The tools of social business bring voices from around the world together in collaboration. And advanced capabilities such as FEA and state-of-the-art laboratories allow for comprehensive testing, analysis, and predictive modeling. Our manufacturing facilities expand the limits of possibility in fabrication. And embedded Lean Six Sigma upholds the highest levels of quality and efficiency during production. This process of development is fundamental to Greene Tweed's ability to solve critical challenges. And it means going beyond the right tools, and seeking out the right people.