Director - Specialist Sales Services, Business Development - Loyalty

Director - Specialist Sales Services, Business Development - Loyalty

Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open banking, and more. The Services Business Development team is looking for a Director supporting Sales Services and Business Development to drive growth of our value-added services within the Loyalty space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers.

Role As Director, Specialist Sales you will be responsible for generating new loyalty platform sales within the financial services segment in North America.

• Responsible for developing and executing the sales strategy for a key set of prospect accounts within the region to secure multimillion-dollar, multi-year deals
• Build and develop an active pipeline, ultimately progressing to signed platform deals
• Articulate the benefits of bundling our Loyalty Solutions products with other Services products
• Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals
• Ability to seamlessly partner across our multiple internal sales, product management, program management and finance teams.
• Excellent problem solving and analytics skills and should be able to go head to head with internal stakeholders and customers alike with fact-based thinking
• Will serve as the face of Mastercard Services to senior level client stakeholders, including c-suite

All About You

• Deep understanding of the suite of Mastercard Services value propositions with a thoughtful approach to executing within and across markets
• Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
• Strategic software sales experience with expertise in CRM / Martech / Loyalty
• Never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach
• Complex hunting sales preferably within Financial Services Segment; rolodex of C-Level / EVP / SVP contacts preferred
• Ability to thrive and build robust pipeline with limited lead generation support
• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues
• Strong pipeline management and forecasting skills
• Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals

Corporate Security Responsibility

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $124,000 - $186,000 USD

Arlington, Virginia: $124,000 - $186,000 USD

Atlanta, Georgia: $108,000 - $162,000 USD

Boston, Massachusetts: $124,000 - $186,000 USD

Chicago, Illinois: $108,000 - $162,000 USD

San Francisco, California: $130,000 - $194,000 USD