Sales Assistant

Sales Assistant

Location: Ottawa, Ontario (in-sales office 5 days/week)

Company: Mattamy Homes Canada

Department: Sales, Ottawa Division

Employment Type: Full-Time

Reports to: Sales & Marketing Specialist

In keeping with the Mattamy mission of providing The Best Homeowner Experience, the Sales Assistant provides excellent customer service while helping to introduce prospective purchasers to the Mattamy home buying process.

What you'll do:

• Represent Mattamy as first point of contact for prospective purchasers.
• Receive and direct incoming telephone calls in a courteous, professional and timely manner.
• Prepare Purchase and Sale Agreements.
• Enter homeowner information for purchase and sale agreements into corporate database.
• Prepare and maintain all purchaser files.
• Track customer interactions in corporate database.
• Report and track model home maintenance
• Other office duties as required.

What you bring:

• Minimum high school diploma.
• Strong customer service background with prior experience in a CS role.
• Must have a valid license and access to a vehicle.
• Must be willing to travel to different Ottawa Sales Offices as requested.
• Excellent telephone communication skills with a strong ability to problem solve.
• Good organizational and time management skills.
• Computer literacy with experience in MS Office applications.
• An outgoing personality with the ability to greet and address individuals in a professional manner.
• Strong communication skills – both verbal and written.
• Ability to work both as part of a team and independently in a fast paced environment.
• Exhibit the highest degree of honesty and professionalism.
• Ability to work in a demanding, fast paced, team-oriented setting.
• Must be available to work weekdays and weekends as the hours of this position are Saturday & Sunday from 10 a.m. to 6 p.m. and during the week between the hours of 10 a.m. to 8 p.m.

Bonus points:

• Previous sales experience

This position works out of the Mattamy Homes Sales Centre. Hours of operation are:

• Monday to Thursday: 12:00PM – 8:00PM
• Saturday, Sunday and holidays: 10:00AM – 6:00PM

Compensation:

The expected wage range for this position is $23.08 - $37.69 per hour. Actual pay may vary depending on your job-related knowledge, competencies, and skills.

You are also eligible to participate in Mattamy's annual bonus program which gives you the opportunity to increase your total compensation if business and individual goals are achieved.

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates along the way. These tools work behind the scenes, while people remain at the heart of every hiring decision.

Qualified applicants for this existing vacancy will be contacted directly by the Talent Acquisition team.