Sales Support Coordinator

Sales Support Coordinator

Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers! Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISOs and ISVs, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick's team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.

The Sales Support Coordinator provides essential operational and administrative support to the VP of Business Development and the Business Development team. This role is responsible for managing CRM data, coordinating partner onboarding logistics, preparing reports, and assisting with lead tracking and internal communications. The coordinator helps ensure the smooth day-to-day functioning of the sales department and supports the VP of Sales with tasks and strategic initiatives as needed.

Responsibilities:

• Support the VP of Sales and Business Development team with lead intake, tracking, and assignment.
• Maintain accurate CRM records, ensuring all contact details, activity logs, and statuses are up to date.
• Monitor pipeline activity and follow up on outstanding items to support deal progression.
• Prepare and distribute sales reports, forecasts, and performance summaries.
• Assist with onboarding new Business Development team members, ensuring system access and documentation are complete.
• Provide direct support to the VP of Sales and Business Development Team with, preparing presentations and sales decks, organizing and tracking strategic initiatives.
• Conducting research and compiling data for decision-making.
• Coordinating cross-functional communications and follow-ups.
• Handling ad-hoc tasks and requests to ensure smooth execution of priorities.
• Collaborate with the Partner Enablement team to support onboarding logistics for new partners.
• Schedule onboarding calls and training sessions and distribute welcome materials.
• Track onboarding progress and escalate delays or issues to the appropriate teams.
• Ensure partners are properly set up in internal systems and ready for activation.
• Assist with scheduling meetings, webinars, and presentations for the Business Development team.
• Help prepare materials for sales meetings, including agendas, slide decks, and follow-up documentation.
• Provide logistical support for trade shows, partner campaigns, and internal events.
• Support special projects and initiatives led by the VP of Sales or Business Development leadership.
• Other Duties as assigned.

Qualifications:

• High School Diploma or equivalent required; associate or bachelor's degree preferred.
• 2–4 years of experience in sales support, administrative coordination, or operations.
• Experience in fintech, merchant services, or SaaS is a plus.
• ETA CPP Certification, preferred.
• Experience in high-risk payment processing.
• Skills/Abilities: Proficient in Microsoft Office Suite, especially Excel, Outlook, and PowerPoint.
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot).
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Ability to work independently and collaboratively across departments.
• Detail-oriented with a proactive approach to problem-solving.
• Comfortable handling a variety of tasks and shifting priorities.
• Ability to change direction as priorities shift.
• Ability to thrive in an environment that requires one to adapt to changing circumstances.
• Ability to professionally work under pressure with difficult or temperamental customers.

What We Offer:

• Competitive Salary, Bonuses and Incentives.
• Comprehensive employer sponsored health, vision, and dental insurance programs.
• Paid time off, Paid Sick and Paid Holidays.
• 401K plan with up to a 3% matching contribution.
• Commitment to Career Development and Advancement.
• Employee Recognition Programs.
• Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!

Pay Range: $24hr to $27hr This position is part time based in-office at our Calabasas, CA location.

Maverick Payments is an Equal Opportunity Employer. Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications. Non-Solicitation from Third Parties: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products or commercial interests. Notice to Agency and Search Firm Representatives: Maverick Payments is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Maverick Payments employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Maverick Payments. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.