Sales Director – Digital Solutions

Sales Director – Digital Solutions

McFadyen Digital is a global leader in modern digital commerce, marketplace and customer experience solutions. With nearly four decades of expertise, we help organizations strategize, architect, implement, and optimize scalable commerce ecosystems that drive meaningful business growth. Our teams have delivered transformative digital programs for over 250 global brands, including ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, the U.S. Army, the U.S. Department of Agriculture, and others, enabling billions in online revenue. With offices across the U.S., Brazil, and India and a culture recognized by Great Place to Work®, McFadyen Digital is committed to empowering people, technology, and innovation.

Learn more about us at our website: www.mcfadyen.com

Job Description

Top 5 Responsibilities

1. Generate profitable revenue for the company.
2. Sell our professional services which include advisory services, digital marketing, marketplace solutions, experience design, AI enablement, commerce and marketplace platform implementation, application development and support.
3. Identify new business opportunities, build pipelines, prioritize pursuits, and lead the sales process including opportunity qualification and sales call planning (pitching). This includes cold calling if necessary and outreach via social channels.
4. Develop strong partner/channel relationships and co-sell with channel field reps on joint sales pursuits.
5. Work with inside sales business development team to gain traction in your territory.

Additional Responsibilities

• Support and help optimize our marketing team's efforts to execute compelling sales collateral and campaigns.
• Create, commit to, and execute a go-to-market sales plan for McFadyen Digital services within your assigned territory.
• Achieve or exceed sales quota.
• Coordinate and drive sales effort with internal teams.
• Track sales and status reports.
• Adhere to sales processes and document notes and progress in CRM.
• Keep abreast of sales and industry best practices and promotional trends.
• Continuously improve through coaching and self-feedback.

Qualifications

Top 5 Qualifications

1. Highly motivated and target driven with a proven track record in meeting and exceeding sales quota.
2. Excellent selling, communication, time management and organizational skills.
3. Ability to create and deliver presentations tailored to the audience's needs.
4. Required: Experience working with Digital Solutions including, digital experience platforms like Adobe Experience Cloud, MACH solutions, eCommerce or Marketplace platforms like Salesforce Commerce Cloud / DemandWare/CloudCraze, SAP Hybris, IBM WebSphere Commerce, Mirakl, Channel Advisor etc. is a must.
5. Required: knowledge of related technologies such as PIM, CPQ, CMS, CDP, Search and Navigation, Headless Technologies, BI Platforms, ERP, Call Center, OMS etc.

Other Qualifications

• Strong strategic planning and organizational skills, with a focus on execution.
• Proficiency with CRM tools (e.g., Salesforce, Hubspot) and the Microsoft Office Suite.
• Work remotely and the ability to travel up to 50%.
• Experience launching new sales initiatives or practices.
• Knowledge of B2B Digital Solutions and eCommerce trends, including product catalogs, configurators, and omnichannel commerce, AI everywhere (GenAI + predictive AI), Agentic automation, Composable / modular platforms, Hyper-personalization at scale, First-party data + privacy-safe measurement, Self-service + customer portals (especially B2B), Digital marketplaces & ecosystem plays, Advanced analytics / decision intelligence, Automation of back-office processes, Experience-led digital transformation (CX/EX focus), Omnichannel consistency, Cybersecurity + zero-trust by default.

What we can offer you

• A career with thought leaders who literally wrote the book on Marketplace Best Practices.
• A career in the fast-paced world of Digital Solutions, retail eCommerce, digital marketplaces, and platform businesses.
• A career with first movers who are deploying new business models and strategies worldwide.
• A career in a flat management structure without a rigid hierarchy and bureaucracy.
• A career in a culture that rewards creativity and innovation, risk-taking and teamwork.