Principal IT Business Analyst - Americas Sales Enablement

Medtronic It Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working onsite 4 days a week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. The person in this role will work from the Medtronic facility located in Mounds View, Minnesota. We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications to achieve long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world. Bring your talents to an industry leader in medical technology and healthcare solutions – we're a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives.

Medtronic is committed to fostering a diverse and inclusive culture.

Careers That Change Lives

Consults with business stakeholders to understand and evaluate current business processes and identify complex business problems and needs turning those needs into system requirements. Provides technical expertise for system functional specifications and deploys new and current systems, processes and procedures in a cost-effective manner. Configure system settings and options; plan and execute unit, system, and integration testing to meet business requirements. Lead cross-functional linked teams to address business or systems issues. Specifically, work with Sales, Marketing, Commercial Operations, and functional groups to understand their business needs and translate those needs into business and technical requirements. Responsible for strategic projects that enhance existing processes and technologies. Focus on Salesforce customer relationship management (CRM) system for account and contact management, activity planning, sales planning & forecasting, data integration, reporting, analytics, campaign management. and medical education. Coordinate the development on the Medtronic Salesforce platforms. Responsible for developing custom objects, workflows, validation rules, process flows and Apex triggers. Leverage Data model for Sales Cloud and Service Cloud of Salesforce. Leverage good understanding of the Salesforce SOQL Database. Work with different access control features of Salesforce including profiles, permission sets, roles, sharing rules, and sharing settings. Utilize Business Intelligence (BI Analytics) systems. Coordinate various IT implementations utilizing SDLC (System Development Life Cycle), working with and overseeing Medtronic and Vendor team members. Leverage knowledge and best practices from being a Salesforce Certified Administrator.

Must Have (Minimum Qualifications)

• Bachelor's degree
• 7+ years of experience with a bachelor's degree or 5+ years of experience with an advanced degree

Nice to Have (Preferred Qualifications)

• 5+ years of experience with the following is strongly preferred:
  • Administration on Salesforce platforms
  • Developing custom objects, workflows, validation rules, process flows, and Apex triggers
  • Data model for Sales Cloud and Service Cloud of Salesforce
  • SOQL Database
  • BI Analytics for report and dashboarding needs
  • Systems implementation and SDLC
  • Experience working with different access control features of Salesforce including profiles, permission set, roles, sharing rules, and sharing settings
• Previous Medtronic experience
• Salesforce Certified Administrator
• Agentforce certifications

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD): $112,800.00 - $169,200.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.