Sales Manager

Sales Manager

At City Wide Facility Solutions, we're searching for a passionate and inspiring leader to join our Germantown, Tennessee team as Sales Manager. If you thrive on building relationships, coaching others to succeed, and driving business growth, we want to connect with you.

Position Overview

The Sales Manager provides leadership to the sales team by ensuring monthly goals are met, team members are coached and developed, and sales processes are executed effectively. This role is responsible for planning, implementing, and evaluating sales strategies while fostering a high-performance culture. At times, the Sales Manager may also act as a Sales Executive to support key accounts and high-priority deals.

Key Responsibilities

• Sales Team Leadership & Coaching (25–30%)
• Conduct weekly one-on-one meetings to review pipelines and progress toward goals.
• Provide ongoing coaching on sales techniques, territory management, and client engagement.
• Conduct ride-alongs and role-play sales scenarios to sharpen team performance.
• Recognize and celebrate wins to keep the team motivated.
• Sales Strategy & Planning (15–20%)
• Develop monthly and quarterly sales strategies aligned with company goals.
• Assign territories and accounts strategically.
• Analyze historical data to set realistic yet challenging goals.
• Partner with marketing on lead generation strategies.
• Performance Tracking & Reporting (15–20%)
• Monitor KPIs such as revenue, conversion rates, activity levels, and pipeline health.
• Prepare and present weekly sales reports to senior leadership.
• Identify performance trends and proactively address challenges.
• Ensure accurate CRM updates and reporting.
• Recruiting, Hiring & Onboarding (10%)
• Source, interview, and hire high-performing sales talent.
• Develop onboarding programs to accelerate new rep productivity.
• Maintain a strong talent pipeline for future needs.
• Cross-Department Collaboration (5–10%)
• Partner with operations to ensure client satisfaction post-sale.
• Work with finance on pricing strategies and contract terms.
• Collaborate with marketing on targeted campaigns.
• Training & Professional Development (5–10%)
• Organize monthly training sessions for the sales team.
• Invest in leadership development for top-performing reps.
• Stay current with industry trends and competitive insights.
• Key Account Growth Planning (5–10%)
• Develop expansion strategies for strategic accounts.
• Identify upsell and cross-sell opportunities.
• Monitor churn risk and implement retention strategies.
• Sales Culture Development (5–10%)
• Organize incentive programs and contests to drive performance.
• Promote a team-oriented, high-performance sales culture.
• Recognize individual and team achievements to boost morale.
• Acting as Sales Executive (Variable, as needed)
• Manage responsibilities of the Sales Executive role during vacancy periods.
• Maintain key client relationships at the executive level.
• Oversee strategic accounts and priority deals to ensure revenue flow.

Time Allocation Summary

• Leadership & Coaching 25–30%
• Sales Strategy & Planning 15–20%
• Performance Tracking & Reporting 15–20%
• Recruiting & Onboarding 10%
• Cross-Department Collaboration 5–10%
• Training & Development 5–10%
• Key Account Growth Planning 5–10%
• Sales Culture Development 5–10%
• Acting as Sales Executive Variable

Why Join City Wide?

• Opportunity to lead a motivated sales team and shape company growth.
• Competitive compensation and benefits.
• A supportive, performance-driven culture that recognizes success.
• Professional development and advancement opportunities.

Requirements

• Core competencies:
• B2B sales experience (5+ years)
• Leadership experience with a team of 5+
• Experience building a team from nothing
• New sales development (5+ years)
• Strong prospecting background (Internal phone/emails and field prospecting)
• Experience in coaching, developing reps in the field
• Experience working with cross functional departments (operations/accounting)
• Benefits
• Total comp = $110-$150k
• Benefits – 2 weeks of PTO, increase to 3 weeks after 2 years
• 401k – 4% match
• Dental/Vision/Health available after 60 days
• Monthly Commissions
• 8 Paid Holidays off
• Car allowance $500/month
• Phone allowance $100/month

Ready to lead and inspire? Apply today and become a key part of City Wide Facility Solutions in Germantown, TN!