Sales Project Manager

Project Manager

Manage all aspects of a custom project related to a sales order. Responsibilities begin when Sales indicates a new purchase order and ends when the customer receives the product. Coordinate activities across multiple functional groups to develop, monitor, and manage project milestones. Direct actions and engage key stakeholders to keep milestones on track to the timeline, specifications, and costs/price committed to the customers.

Key Duties and Responsibilities:

• Coordinate sales order delivery date and develop milestones and tasks to meet customer expectations.
• Coordinate and manage projects from customer purchase order receipt through delivery.
• Support forecast demand plan, capacity reservations, and specific build plans.
• Work closely with other departments to ensure custom project timing meets customer expectations.
• Work across functions to meet delivery dates and produce the highest quality product effectively manufactured at a target profit.
• Identify and resolve issues that may impede project completion.
• Coordinate and support internal changes to projects prior to shipment and quality issues post-shipment.
• Ensure engineering targets (BOM, cost, quality, delivery timing, tooling, etc.) for all assigned projects are met.
• Monitor project costs to meet target profit; always working towards cost reduction initiatives.
• Learn and understand design prints for metal solutions and all custom projects.
• Learn and understand plant manufacturing processes and equipment.
• Support the execution and continuous improvement of the quality policy and procedures as defined and directed by their supervisor.
• Solve issues that arise, including identifying root cause, determining options, and creating innovative solutions while working with Sales and Customer Support.
• Act as a liaison with Sales and Customer Account Manager regarding timing and project status.
• Other duties as assigned.

Education/Certification:

Bachelor's Degree in Business Management or Supply Chain. Relevant work experience may be considered in lieu of education requirement.

Work Experience:

Minimum 2 years of Customer Support or Project Management experience.

Additional Knowledge, Skills, and Abilities:

• Strong knowledge of computer software, including Microsoft Office, SAP, and Salesforce.
• Ability to prioritize between multiple time sensitive activities simultaneously.
• Ability to promote and facilitate a culture of teamwork and responsiveness.
• Strong interpersonal communication skills, written and verbal.
• Ability to build and foster strong working relationships for the team; work effectively within the team and across the organization.
• Self-directed; ability to identify business needs and act.
• Make clear commitments and hold themselves and the business accountable.
• Challenge viewpoints appropriately; willing to make tough decisions.
• Ability to meet customer expectations (internal and external) while balancing the needs of employees and ORBIS.
• Ability to identify, analyze, and solve problems, ability to guide and facilitate problem solving.
• Ability to make sound decisions when faced with multi-faceted problems.
• Ability to remain flexible through business changes.
• Ability to handle the stress of working with others.
• Availability outside of normal business hours.
• Ability to lead by example.

Travel Requirements:

• Minimal travel required.