Territory Manager
The primary responsibility of the Territory Manager is to maximize sales across the company's product range within a designated territory. The Territory Manager is based in field within their defined territory and reports to the Regional Sales Manager/Sales Lead.
What You Will Do
Responsibilities include, however not limited to:
- Meet sales and activity targets for your territory and products
- Create and adjust territory plans to hit targets
- Build strong relationships with veterinarians, vet nurses, store managers, field reps, vet technicians and business managers
- Use the technical services team to influence customers and support technical messaging that drives sales
- Leverage business relationships to deliver results
- Identify customer needs and show how our Animal Health products and services solve them
- Execute defined promotional tactics to maximize sales
- Provide technical and sales training to wholesalers and customers to ensure accurate end user messaging
- Manage product complaints, pricing queries, compliance issues and follow ups within required timelines
- Deliver corporate sales presentations to consumer groups, customers and wholesalers as needed
- Analyse customer data in MAXX (Salesforce) and other sources to guide territory, customer and call planning and target high value customers
- Record customer interactions in CRM systems such as MAXX (Salesforce) to set next call objectives and build a single customer view for marketing
- Maintain strong product knowledge and a broader understanding of Animal Health issues
- Communicate effectively across sales and marketing, share knowledge and contribute positively in team meetings and marketing forums
What You Must Have
- Tertiary business or science degree preferred
- Proven commercial success in sales essential
- Intermediate Microsoft Office skills (Word, Excel, PowerPoint) and proficiency with other technologies such as iPad essential
- Ability to build long-term relationships
- Ability to explain technical information clearly
- High flexibility and resilience
- Strong negotiation and influencing skills
- Logical problem-solving ability
- Excellent written and oral communication, including audio-visual presentations
- Excellent organizational skills and timely customer response
- Strong teamwork, collaboration and inclusive behaviours
- Self-starter with initiative who works well with minimal supervision
- Ability to make day-to-day decisions for routine activities
Required Skills: Account Management, Animal Health Care, Customer Data, Customer Experience Management, Data Analysis, Lead Generation, Negotiation, Oral Communications, Product Knowledge, Sales Forecasting, Sales Operations, Sales Optimization, Sales Pipeline Management, Sales Presentations, Sales Reporting, Sales Strategy Development, Sales Training, Teamwork, Technical Knowledge, Technical Product Sales, Veterinary Sciences, Written Communication
Preferred Skills: