Sales Skills Enablement Manager

Sales Skills Enablement Manager

Meta's Small & Medium Business Group is looking for a Sales Skills Enablement Manager to manage the global sales excellence activations of 500+ frontline Mid-Market Account Managers. This role is designed for someone who has demonstrated experience with the unique sales skills required for Mid-Market Account Managers—professionals who balance both depth and breadth across a broad portfolio of accounts. The Sales Skills Enablement Manager is responsible for leading the development, execution and optimization of commercial selling strategies that improve our Account Manager's client engagement skills and result in high impact and high quality advertiser experiences. Sitting on a central team, the role is responsible for concepting and driving implementation of sales skills programing to ensure selling readiness, professional development, and adaption to changing selling landscape via engaging packaging of communication, training, and other education. This role is a critical conduit driving connectedness between the Regional Sales teams, Quality teams, and Program Managers.

Sales Skills Enablement Manager Responsibilities

• Lead cross-functional groups across multiple teams and functions to design, develop and optimize strategies and initiatives that improve the skills of our sales teams and drive favorable customer outcomes
• Evaluate performance data and behavioral trends to drive improvements across the full enablement experience and juggle competing priorities
• Build a culture of insights to action, ensure that sales and customer perspective is leveraged and central to strategy development, and decision making
• Lead and deliver your own projects

Minimum Qualifications

• Bachelor's degree
• 10+ years of professional experience in sales with an emphasis on adult learning, instructional design, and sales enablement, or 8+ years with an MBA or Master's Degree
• Project management experience running strategic projects with cross-functional teams
• Demonstrated experience in facilitation across all levels - skilled at addressing both large and small audiences across multiple leadership levels and functions
• Knowledge of the advertising marketplace and ad products
• Experience dealing with ambiguity and unstructured problems
• Open and collaborative, with experience in initiating and driving projects to completion with minimal guidance or support
• Experience in contributing at both strategic and operational levels

Preferred Qualifications

• Proven expertise in adult learning, instructional design, or sales enablement—preferably within a mid-market or enterprise sales environment
• Understanding of the sales skills and challenges unique to mid-market account managers
• Experience collaborating with global and regional stakeholders to drive learning and development initiatives
• Demonstrated communication, project management, and stakeholder engagement skills
• Enthusiasm for helping sales professionals achieve their full potential and contribute to organizational success