Sales Operations & Performance Analyst

Sales Ops & Performance Analyst

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.

We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.

Methods was acquired by the Alten Group in early 2022.

Job purpose

The Sales Ops & Performance Analyst works in collaboration with the Sales Managers to coordinate and animate the commercial activity for a dedicated set of accounts in a given geography to achieve annual sales ambitions in top line growth and market share.

Main duties and responsibilities

1. Account Strategy support:

1. In collaboration with Methods Strategy department and Business Units, drive periodic analysis of Methods and its competitors' performance for selected customer accounts
2. Propose insights based on benchmarks, historical data and understanding of account trends
3. Identify and escalate macro risks specific to selected accounts

2. Account Pipeline and Sales performance management:

1. Provide view on Account RFI/RFQ pipeline
2. Monitor sales pipeline health and ensure timely progress of deals through the funnel
3. Generate data-driven insights from CRM analytics to guide sales strategies
4. Provide data on key sales performance metrics
5. Contribute to win/loss analysis and recommendations for continuous improvement of sales performance

3. Business Support:

1. Coordinate across the organization and geographies to focus growth of selected accounts
2. Identify business opportunities for selected accounts through geographic saturation, cross sell of Methods Solutions, transformation of the business model and innovation initiatives
3. Collaborate with your peers within the group to answer global tenders and frameworks and support the development of global strategic account

4. RFI/RFQ Support:

1. Structure pre-sales activity in collaboration with GAM and Bid Managers
2. Ensure coordination across organization during pre-sales activity
3. Support Bid team to secure delivery of winning offer