Sales Administrator

Sales Administrator

Kyocera International, Inc. is hiring a Sales Administrator at our Plymouth, MI facility! With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles! Competitive pay, benefits, and hours 120 hours of vacation accrued per year to start (that's 3 weeks/year for regular 8-hour shifts!) 10 Paid Holidays per year 401(k) 401(k) company match Pension Medical insurance Dental Insurance Vision insurance Life insurance Flexible Spending Account (FSA) Employee Assistance Program Flexible schedules Tuition reimbursement We have a long-tenured staff (many with over 30 years of service!), a vital company mission, and an excellent benefits package that includes Medical, Dental, Vision, Life Insurance, Paid time off to Volunteer, paid Leave options, Tuition Reimbursement, an employer-paid Pension and a 401(k) with both Roth and a healthy company match. Our larger locations also feature on-site gyms, walking tracks, exercise rooms, and employee gardens. We strive to have a diverse workforce from all backgrounds, including minorities, women, and veterans, who bring their experience to support the innovation and quality that Kyocera is known for. Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here. Our company motto is "Do the right thing as a human being," and we try to use that motto constantly in our decision-making. Pay Range - $28 to $37 per hour (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills)

General Description Of Position: The role of a sales administrator is to manage incoming customer inquiries and support the outside sales force with daily sales administration activities. This includes processing a high volume of orders accurately. Processing invoices for all sales transactions, setting pricing and verifying contracts are up to date. The administrator works directly with the customer on bookings, entry and has wide latitude of communications with Vice President and internal staff. This position will perform a wide range of inside sales duties related to the daily operations of the sales department. The sales administrator is often the final check for prices, delivery dates and customer expedites and may manage several small customers. They liaise with other departments, collect large past due accounts and research new product offerings.

Requirements:

• 2 year AA degree in Business Administration or equivalent experience
• 5+ years sales support or related experience, manufacturing or technical industry
• Excellent written and verbal communication skills
• Intermediate SAP or other ERP experience
• Must be able to work accurately with high attention to detail
• Up to 10% travel, local and domestic
• Intermediate computer skills including Excel and PowerPoint
• Outstanding organizational and multitasking skills
• Eligible to work in an ITAR environment

Essential Duties And Responsibilities:

Enters and maintains sales records or customer changes by obtaining required information; verifies accuracy of sales and credit teams. Liaise with Japan colleagues on a daily basis via email or video call. Acts as a liaison between customers and production in problem solving and expediting local orders. Performs fulfillment of orders from intake to delivery using the SAP system. Prepares and maintains status reports in a variety of reports and tra