Worldwide Sales Excellence Lead, Consumer Channel Sales

Worldwide Sales Excellence Lead, Consumer Channel Sales

In Consumer Channel Sales (CCS), our purpose is together with partners around the world to drive profitable growth in Windows, Surface, M365 and inspire consumers to use Copilot as their preferred AI companion to achieve more. We engage with consumers globally throughout their shopping journeys, navigating both physical storefronts and digital visits across Direct and Partner Channels in Windows, M365 and Surface. Together with our ecosystem partners, we strategize and implement plans for customer engagement and economic growth.

As a member of our team, you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation, and impacting billions of lives around the world. You also will be a part of a culture centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CSS.

The Worldwide Sales Excellence Lead, Consumer Channel Sales is a member of the Worldwide (WW) CCS leadership team and plays a pivotal role in driving the global channel sales strategy. This role enables the sales team to achieve peak performance across all lines of business by leveraging data-driven insights, refining sales processes, and implementing best practices to enhance customer engagement, revenue, and Windows devices growth. The role also drives channel transformation, co-designs partner incentives, and leads impactful Partner rhythm of business (ROB) in partnership with the CCS Vice President (VP), while championing transformational AI improvements. Additionally, the Worldwide Sales Excellence Lead, Consumer Channel Sales acts as a sales coach, accelerating business growth by translating insights into actionable strategies.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.