Sales Administrator

M/I Homes Residential Sales Coordinator

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation's leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary: Compiles, reviews, analyzes, and verifies sales documents for residential single-family home builder in order to effectively coordinate the new home start process and ensure proper financing, construction, and timely starts.

Duties and Responsibilities

• Coordinates and assists with scheduling all homebuyer closings and manages all associated adjustments within the Closing Calendar.
• Provides support in the preparation and review of FHA and VA documentation to ensure accuracy and compliance.
• Performs deed intake activities, including logging, routing, and data entry within applicable systems.
• Maintains the division's closing backlog and provides support on various financing updates, including "House to Sell" contingencies.
• Generates escrow letters for closings involving incomplete exterior items at the time of settlement.
• Monitors escrow-related emails and communications daily to ensure timely response and follow-up.
• Prepares escrow release requests and supports the end-to-end escrow release process in accordance with company policy.
• Logs and tracks incoming escrow deposits and coordinates the receipt and processing of deposits with Corporate Accounting.
• Coordinates with outside title companies when applicable to ensure proper documentation and closing preparedness and escrow release.
• Reviews documents to identify missing signatures, inconsistent or incorrect information, and other compliance deficiencies.
• Serves as a liaison between the Construction Supervisor, Title Company, MI Financial, outside lenders, real estate agents, and homebuyers regarding pre-settlement and closing-related information, as needed.
• Prepares and distributes closing letters, cancellation letters, and other related communications.
• Assists with general administrative tasks for the Division and/or Sales Department as required.
• Performs additional duties and special assignments as requested by the supervisor.