Business Development Representative Manager

Business Development Representative Manager

As a Business Development Representative Manager, you will lead a team of BDRs responsible for generating new business and cultivating leads for the outside sales team. You will be responsible for managing the end-to-end business development process, including planning, building, and optimizing the sales pipeline. We are seeking applicants with strong leadership skills, proven experience in lead generation, and the ability to drive measurable results through strategic campaigns and team development.

What you will be doing:

• Manage the BDR team, including recruiting, onboarding, training, and conducting career development conversations to foster growth
• Establish and execute prospecting and lead generation programs, designing multi-touch campaigns to generate high-quality sales leads
• Track and report on marketing campaign performance, making adjustments to improve results and lead quality
• Guide BDRs to focus outreach activities on the right segments, target audiences, and messaging for maximum impact
• Monitor and manage the lead funnel, assess lead quality through KPIs, and collaborate with marketing and sales teams to accelerate lead movement and ensure SLA compliance
• Work effectively with key stakeholders across sales, marketing operations, brand, and communications to align strategies and objectives

What you will likely bring:

• Bachelor's degree or equivalent experience
• 4+ years in customer service, call center, or inside sales roles, and experience in related industries such as manufacturing, distribution, retail, lumber, or automotive
• Minimum of 2 years in management, team leadership, or prospecting enablement roles
• Knowledge of marketing and sales processes

What could set you apart:

• 4+ years of experience managing a lead generation team with a proven track record of achieving goals
• Previous experience in inbound and outbound lead generation and hands-on expertise with Salesforce
• Excellent interpersonal and team management skills, with strong analytical and organizational capabilities

Join us at Epicor, where your success is our success. Apply today and be part of a team that values proactive, proud, and collaborative partners!