Global Sales Training Manager

Global Sales Training Manager

For more than 80 years, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body's signals. Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.

Wayzata, MN (Hybrid - local candidates preferred) Full-Time

Build the team that builds the field. We're looking for a Manager, Global Sales Training who can turn strategy into action-someone who knows how to take complex products, clinical insights, and commercial goals and translate them into training that actually sticks. This is not a sit-back-and-maintain role. You'll be at the center of how our global Sales and Service teams show up in the field-how they speak, how they sell, and how quickly they become effective. If you've ever looked at a training program and thought, "this could be way better," this is your chance to fix it.

This role is remote-friendly, but we strongly prefer candidates based near Minneapolis / Wayzata, MN who can come into the office occasionally for collaboration, planning, and key sessions.

What You'll Own

You'll take the lead on building and delivering training that drives real field performance-not just completion rates.

• Sales & Service Training: Design and deliver global training programs across product, clinical, and selling practices
• Turn messaging, positioning, and launch materials into training people actually understand and use
• Support global product launches with structured, high-impact training plans
• Simplify complex clinical and technical content into clear, usable field guidance
• Onboarding & Readiness: Build structured onboarding programs with clear 30/60/90-day milestones
• Own certification programs that ensure teams are truly ready-not just "trained"
• Align training paths with real-world role expectations across regions
• Content & Tools: Manage and evolve training content in the LMS
• Keep materials current, relevant, and actually useful
• Train teams on tools and systems that support customer engagement and issue resolution
• Ensure alignment with CRM workflows and commercial processes
• Measurement & Improvement: Track training completion, certification, and onboarding progress
• Identify gaps through real feedback from the field and stakeholders
• Monitor effectiveness (time to competency, adoption, engagement)
• Continuously improve how training is delivered and retained
• Cross-Functional Impact: Partner closely with Sales, Service, Marketing, Product, Clinical, and Operations
• Support rollout of messaging, tools, and go-to-market strategies
• Adapt global programs for regional needs without losing consistency
• Play a key role in improving field readiness and speed to productivity

What You Bring

Bachelor's degree required (advanced degree a plus)

5+ years in sales training, enablement, service training, or similar commercial roles

Experience in medical devices, healthcare, or other regulated environments strongly preferred

Exposure to global or multi-region teams is a plus

What Actually Matters (Skills That Win Here)

You can break down complex technical or clinical topics into something anyone can understand

You're organized and can manage multiple moving training initiatives without dropping the ball

You're a strong facilitator-people pay attention when you present

You communicate clearly, simply, and with confidence

You collaborate well across functions without creating friction

You know how to use LMS platforms and modern training tools effectively

Travel: Approximately 25-40% (domestic and international)

Includes multi-day trips for training delivery and key meetings

Pay Transparency: Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $160-170K USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Compensation and Benefits: Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.

EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.