National Account Executive

National Account Executive

Description With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2025 USA Great Place to Work certified company:

A position that is: Hourly Full time, Mon-Fri

Medical Plan options, including fertility coverage and free mental health and telehealth coverage

Dental and Vision Insurance FSA/HSA options

Paid parental leave

Company-provided short-term disability, long-term disability, and life insurance

Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance

401(k) with a generous company match

Pet Insurance Benefits

Tuition reimbursement

21 Paid Days Off

7 Paid Holidays

Short-term Incentive Plan (STIP), ask your Talent Partner for details

Dress For Your Day (casual dress environment)

Paid comprehensive on-the-job training

Company computer provided

Career advancement opportunities

As the Account Executive you will support the growth of key customer accounts by assisting with daily account activities, responding to requests, and coordinating with internal teams to deliver a positive customer experience. You will help maintain strong relationships, learn the strategic aspects of account management, and contribute to revenue and margin goals for assigned accounts. This role is designed to grow into greater account ownership over time and requires curiosity, relationship building, and a commitment to learning. Rooted in Our Values, the Account Executive I collaborates across teams to ensure that customer needs are met with accuracy, care, and a solutions-oriented mindset.

Key Responsibilities Include:

Support assigned accounts by responding to customer inquiries and coordinating follow up with internal teams

Assist with day-to-day account activities including order updates, documentation requests, and meeting scheduling

Help gather customer data, sales history, and insights to support business reviews and planning discussions

Maintain accurate account information, contacts, and meeting notes in CRM systems

Collaborate with Customer Service, Operations, and Marketing to support resolution of customer issues

Track open projects and follow up to ensure deadlines and deliverables are met

Support pricing updates, quoting activity, and basic contract documentation under guidance of senior teammates

Assist with preparing presentations, reports, and forward-looking projections for account meetings

Monitor customer order patterns and identify potential service or supply concerns

Help coordinate new product setups, changes, or discontinuations across internal departments

Learn customer product lines, applications, and market segments to strengthen account support

Partner with Sales Manager to build multi-level customer relationships

Maintain a high level of responsiveness and professionalism in all customer communication

Support continuous improvement efforts within the account management process

Education: High school diploma or GED

Experience and/or Training: 1-3 years of experience in sales support, customer support, or account coordination

Experience working with customers in a manufacturing, distribution, or technical products environment

Basic understanding of sales processes, customer communication, & CRM systems

License/Certification: Valid driver's license

Knowledge, Skills, and Abilities: Strong communication and relationship-building skills

Ability to prioritize tasks and follow through on commitments

Detail-oriented with strong organizational skills

Proficiency in Microsoft Office

Ability to work cross-functionally and collaborate effectively

Bachelor's degree in business management or a related field

Experience supporting OEM customers or technical product lines

Familiarity with Salesforce or other CRM platforms

Experience working with ERP systems

Prior exposure to forecasting, demand planning, or pricing processes

Physical, Mental, and Environmental Demands: Frequent sitting, talking, and using hands to handle or type

Occasional standing or walking

Ability to lift up to 10 lbs such as a laptop or samples

Office environment with occasional travel to customer sites or events

Moderate noise levels with periodic exposure to production areas

The anticipated hiring range for the role you are applying for is between $60,000 and $80,000 annually. This anticipated hiring range is based on several factors, and subject to increase based on the below:

Experience and qualifications: The depth of relevant experience and specific skills you bring to the position.

Education and certifications: Any additional qualifications that enhance your ability to succeed in the role.

Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive.

Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work.

At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/.

Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.