Sales Representative

Sales Representative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers. Major duties and responsibilities include:

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicite residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
• Generate incremental revenue from existing customers by adding new/additional services
• Respond to customer problems and complaints according to established company policy; follow through to ensure issues are satisfactorily resolved
• Maintain a well-informed knowledge base of competitors activities throughout assigned territory; inform manager of any changing competitive pricing programs or marketing directions
• Attend and actively contribute to sales meetings and training programs
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to company policy and guidelines

Required qualifications include knowledge of cold call sales skills, persuasion, and clear communication skills; ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle; ability to work outside for extended periods in any season and/or during inclement weather; familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications; and valid driver's license with a satisfactory driving record within company required standards.

Required education is a high school diploma or equivalent work experience. Required related work experience and number of years in sales or customer service is 0 to 6 months.

Preferred qualifications include knowledge of communications technologies and services, with an emphasis on data networking fundamentals; knowledge of cable or telecommunications services; experience with consumer education of products and services; success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required. Preferred related work experience and number of years is sales or relevant work experience - 1+.

Working conditions include spending approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather; must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.); exposure to moderate noise levels; and must be able to work evenings and weekends variable hours: may include weekends, holidays, and split days off.