About JLB: JLB is an award-winning, retail consulting firm that is passionate about helping brands succeed at Target, and Target win in the marketplace. For almost 40 years, we've helped launch and grow some of the most innovative brands at Target, including Hero Cosmetics, Method, Olly, and hundreds more like them. We offer Sales and Strategy, Business Insights, Consumer Research, Category Management, Digital Services, Trend, Creative, and Retail Service, delivering a customized approach based on the unique needs of each client. Our collaborative team of passionate employees come from a variety of backgrounds including emerging brands, large CPGs, and of course, Target.
The Role: As an Key Account Specialist, you are responsible for executing best-in-class services to meet and exceed our client partners growth and profitability goals. As a Key Account Specialist:
What You'll Bring: Curiosity A passion for all things Target Organized with the ability to multitask and prioritize work deliverables Analytical skills, great attention to detail & data accuracy Excellent customer service & interpersonal skills - With a positive attitude High communication skills: written, verbal, follow up, presentation and follow-through Proficient in Microsoft Excel
Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities Revenue Budget Achievement * Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives * Make recommendations for how clients can achieve financial targets Analysis and Presentations * Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats * Develop and conduct negotiations to maximize profitability and maintain positive relationships * Build sales presentations for key clients and make client recommendations for customer presentations Client Key Performance Indicators Achievement * Analyze performance metrics of assigned clients and make recommendations for improvement * Recommend ways to improve business margin for clients and recommend action plans * Strategize on how to maximize marketing spend to achieve client's financial goals. * Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments Data Systems & Reporting * Drive cross-collaboration among all other internal teams * Analyze data reports to ensure financial performance meets forecasted targets * Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities * Strong presentation skills * Excellent interpersonal and organizational skills * Working knowledge of syndicated data * Proficiency in Microsoft Excel * Intermediate or advanced computer skills * Strong written communication and verbal communication skills * Conflict management skills * Demonstrated ability to provide cross-functional leadership * Well-organized, detail-oriented, and able to handle a fast-paced work environment * Flexible and adaptable, able to change and alter according to changes in projects or business environment * Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.