Sr. Director, Account Executive

Senior Account Executive

At FNBO, our employees are the heart of our story—and we're committed to their success! The Opportunity: Build Partnerships with Impact. Work Ahead of the Curve. Connect Customers to the Brands they Love. We're a Loyalty Customer-Led institution that is more than an issuer of credit cards. We specialize in providing comprehensive credit card programs that are backed by a sophisticated infrastructure that meets our partners' and customers' needs and includes marketing and sales access across 20,000 point of sale locations, touching 100 million brand loyalists. We want people with natural drive, a tenacity to succeed and who want to make a difference every day. In return, we will equip you with tools and training so that you can deliver the biggest possible outcomes. We are looking for a Senior Account Executive to join our team during a time of significant growth and investment in our Partnership Division. Drawing on our 165 years of experience, you will build strategic partnerships that help connect customers to the brands they love. The Senior Account Executive will lead a collaborative effort that ultimately delivers credit card program solutions to assigned partners with a portfolio of $500mm or greater. They will be responsible for forging long-term relationships that enable us to meet and exceed the profitability and growth goals of our partners. They will also join with others across our diverse enterprise to optimize opportunities to meet partners needs. The right candidate will possess superior communication and organizational skills that allow them to engage in regular business updates with partners, set deadlines, execute priorities, and provide subject matter expertise on portfolio performance, partner contracts, and industry trends.

Key Skills

• Executive Presence
• Cross Functional Leadership
• Proactive Decision Making
• Strategic Thinking
• Savvy Negotiator
• Creative Problem Solver
• Financial Knowledge and Discipline
• Contract Management

Key Accountabilities

• Ensure the development, growth and retention of assigned brand portfolios
• Coordinate and lead regular, strategic, in-person business updates for assigned partners
• Drive the formation and analysis of profit & loss reports for assigned partners
• Assist in business development support as needed and lead others on assigned teams to solve complex problems
• Develop cost/benefit analysis to set strategic business priorities to maximize growth, revenue and partner-satisfaction
• Serve as a subject matter expert and for assigned partner contracts and portfolios
• Develop and maintain a deep understanding of industry trends, both payments-related and otherwise, impacting the businesses of assigned partners
• Develop and manage budgets and forecasts for new account growth & marketing expenditures for assigned partners
• Responsible for ideation, setting road maps, go-to market strategies, product management and product development for assigned partner programs
• Act as a leader with internal cross-functional teams to ensure delivery of all items aligned to the partner strategy
• Understand and comply with the Bank's BSA/AML Program

The Ideal Candidate for This Role

Required:

• Bachelor's Degree in Business or equivalent working experience
• 10-15 years' experience in credit card industry or equivalent
• External client management/relationship management experience (expectations, communications, negotiations, escalation, feedback, contract management, etc.)
• Experience demonstrating strong P&L acumen and driving cost/benefit analysis to set strategic initiative prioritization
• Detail oriented with excellent organizational and time management skills
• Ability to manage competing and at times complex priorities – experience in fast paced environments
• Excellent communication skills (Verbal and Written) and presentation skills
• Ability to lead a team in cross-functional structure
• Ability to network, develop relationships and leverage relationships

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation range (base pay): $141,440.00-$240,448.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

It is anticipated that the incumbent in this role will work remotely, offering you the freedom to contribute to our mission from wherever you work best, without compromising on career growth or connection to our team. Regardless of your location, you'll be fully integrated into our team through robust digital collaboration tools and regular communication. The incumbent can work remotely from any of the states listed on the job posting, though occasional travel may be required for in-person meetings. Please note, work location is subject to change based on business needs.

Benefits Overview

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants).