Presales Solutions Consultant SMB

Presales Solution Consultant In SMB

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together.

You'll join the Global Presales Team supporting our SMB Sales organization, a fast-growing, dynamic area where agility and creativity truly shine. We're a passionate group of consultants and technologists who partner closely with sales, marketing, and product teams to help small and midsize businesses understand how UKG's people-centric technology can drive real impact. Collaboration, curiosity, and continuous learning are at the heart of what we do.

About the Role

As a Presales Solution Consultant, you'll be at the intersection of technology, sales, and strategy, serving as a trusted advisor to prospects and customers as they explore how UKG's people-centric solutions can transform their HR, Payroll, and Workforce Management operations. You'll collaborate closely with our sales teams, listening deeply, solving creatively, and showcasing the real business value of UKG's technology. This is a role for someone who thrives on translating complex challenges into innovative solutions and loves seeing the impact of their work come to life in every customer interaction.

In this role, you will:

• Lead discovery conversations with prospects to uncover challenges, pain points, and goals within HR, Payroll, and workforce processes.
• Become a product expert: Master the intricacies of UKG's powerful suite of HCM, Pay, and Workforce Management solutions, and connect product capabilities to real-world outcomes.
• Design and deliver compelling demonstrations that clearly articulate how UKG's solutions drive measurable business outcomes.
• Partner with sales teams throughout the buying journey from early discovery through to deal close ensuring a consistent, consultative, and value-driven approach.
• Translate complex requirements into tailored solution proposals that resonate with executive and operational stakeholders alike.
• Collaborate with the best: Work alongside a talented, passionate, and supportive presales team, as well as sales, marketing, and product colleagues who share your drive for excellence.
• Make an impact: Help small and emerging market organizations achieve big results through innovation, technology, and people-first strategies.
• Stay curious and informed: Keep pace with evolving market trends, customer needs, and competitive offerings in the small market and emerging market space.

You'll thrive in this role if you enjoy being the go-to subject matter expert, influencing buying decisions through storytelling, technical clarity, and business insight all within an exciting, growth-oriented segment.

About You

Basic Qualifications:

• 1+ years of experience in a customer-facing go to market role, i.e presales, solution consulting, sales, or sales enablement (SaaS or technology-based preferred).
• Strong communication and presentation skills with the ability to engage diverse audiences.
• Familiarity with CRM systems such as Salesforce or similar platforms.
• Comfortable managing multiple projects or opportunities in a fast-paced environment.
• Willingness to travel up to 25% of the time.

Preferred Qualifications:

• Hands-on or domain experience in HR, Payroll, Workforce Management, or HCM software.
• Proven ability to conduct engaging demos, proof-of-concepts, or solution workshops that lead to measurable results.
• Professional certifications such as FPC/CPP (American Payroll Association) or PHR/SPHR (Human Resources) are a plus.
• Demonstrated ability to translate business challenges into technology-driven solutions and value stories.
• Bachelor's degree in Business Management, Information Systems, Information Technology, Industrial Engineering, or a related discipline.
• Relevant internship or project experience in a related field is a plus.

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.