Key Account Executive - E - commerce

Job Title

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You support key account teams on a wide variety of activities to meet our strategic growth plan.

How you will contribute:

You will:

• Support Account Managers to ensure an effectively communicated, coordinated, and focused sales effort against key commercial priorities
• Negotiate with applicable e-commerce account representatives, to build and maintain favorable and effective relationships with customers
• Provide support for all activities necessary to managing key e-commerce customers, media agency, enabler suppliers customer relationship effectively including trade funds, invoicing and claims queries, relevant sales promotions, merchandising, online content management and national sales programs, etc.
• Provide support for all activities necessary to managing the customer relationship effectively including trade funds, invoicing and claims queries, relevant sales promotions, merchandising, online content management and national sales programs, etc.
• Own and manage daily/monthly tasks with key e-commerce customers, media agency, enabler suppliers to ensure strong collaboration and execution of joint business plans.
• Work closely with internal teams (e.g: marketing, trade marketing, demand planning, finance team) to develop and implement e-commerce strategies that drive traffic, conversion, and revenue growth.
• Lead annual and quarterly business reviews together with platforms and enabler, negotiate trading terms, visibility packages, campaign participations, and co-marketing initiatives.
• Track and analyze key e-commerce metrics to identify growth opportunities and optimize the performance.
• Coordinate campaign planning with platform and internal stakeholders to ensure seamless execution and high ROI.

What you will bring:

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Delivering results and problem solving
• Negotiation and influencing
• Planning and execution
• Analytical ability
• Microsoft Word, Excel, and PowerPoint

Do you have what it takes?

• Possesses at least bachelor's degree preferably in a business or related fields.
• 3-5 years of experience in Key Account Management, specific in ecommerce and preferably in the FMCG/e-commerce platforms.
• Independent, confident and results-driven with strong interpersonal, presentation and negotiation skills and strong financial acumen.
• Highly organized and strong analytical skills.
• Strong understanding of e-commerce fundamentals, including online consumer behaviour, conversion drivers, product visibility, and performance levers.
• Solid knowledge of key digital metrics and analytical tools (e.g platform dashboard).
• Familiarity with e-commerce marketing tools and mechanics (e.g sponsored search, affiliate programs).
• Passionate about the digital and consumer goods landscape
• Good command in spoken and written in Thai and English.
• Good computer skills in Microsoft Office.

No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob's crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular Account Management Sales