Senior Sales Operations Analyst

Senior Sales Operations Analyst

The Senior Sales Operations Analyst will provide analysis, recommendations, and project support for the Global Agriculture, Feed and Industrial Sales teams. This person will work closely with our sales team and be responsible for reporting sales forecasting, incentive programs, building and sustaining sales enablement tools. In addition to working with the sales team, this role will interact cross-functionally with other departments including supply chain, IT, customer experience, product management, and customer service. The position is accountable for supporting the sales cycle across all sales channels.

What You’ll Do:

• Represent sales team as a Subject Matter Expert on technical teams and filtering enhancement requests. Be liaison between other Sales SMEs and technical teams for gathering requirements. Partner in building of requirements for technical and business processes. Includes being an active partner in agile cadence with multiple scrum teams, bi-weekly demos, reporting out where changes impact sales, building communications for system changes and serving as the change agent for Sales. Close partnership with Customer Experience to align strategies of tools. Present recommendations to stakeholders on new capabilities and optionality.
• Build and deliver analytics for forecasting, incentive progress, sales programs, and ad hoc requests. Build and sustain framework for dashboards and reports in PowerBI, Salesforce, Business Objects to be used by Sales and Commercial Leadership Team. Prepare executive-ready reports. Manage commercial analytics and data integrity as it relates to sales activities. Develop operational excellence by standardizing reports and presenting relevant and accurate data. Be a data steward for commercial and the continuous improvement of that data. Responsible for innovative thinking as it relates to the build of tools, presenting recommendations and identifying opportunities.
• Build and continuously improve processes post-project/technical enhancements. Develop scalable roll-out plans with training material with Sales Ops Lead and technical teams. Facilitate and lead knowledge transfer sessions.
• Provide front-line support to sales team for technical questions, enablement, and ad hoc requests. Maintain discount structures and customer offerings for discounts.

What do you need for this role?

• Bachelor's degree required with major in Agriculture, Business, Finance, Supply Chain, Computer Science, Data Analytics, Information Systems or related field
• 5+ years of analytical experience, preferably responsible for commercial or sales analytics in a large, complex global organization.
• 3+ years' experience and knowledge of tools like SAP, Salesforce, o9, PowerBI
• Experience with Agile methodology
• Experience in dynamic and integrated commercial organization with customer interactions
• Prior experience in data modeling strongly preferred
• Highly motivated and self-directed
• Strong verbal, written and listening communication skills
• Ability to present and discuss technical information in a way that establishes rapport and gains understanding
• Ability to articulate system dependencies and capabilities
• Demonstrated problem solving techniques and strong analytical skills
• Strong organizational skills and attention to detail
• Ability to influence others and work on multiple teams
• Adapt to continually changing business and work environment managing multiple priorities
• Microsoft Office with advanced Excel

What’s In It For You:

• An attractive base salary + an annual incentive
• 11 paid holidays each year
• 401k with a company match and annual company contributions
• Paid sick leave for when you need it
• A robust benefits package which includes Medical, Dental, and Vision insurance
• A flexible, hybrid working schedule
• Outstanding growth opportunities, both within Mosaic and for your skillset