Office & Sales Coordinator

Office & Sales Coordinator

Mosquito Hunters helps homeowners enjoy their outdoor spaces by providing mosquito, flea, and tick control treatments. We are customer-focused, relationship-driven, and passionate about creating a remarkable client experience. We're seeking a highly organized, motivated, and personable Office & Sales Coordinator who can seamlessly handle day-to-day office operations while also contributing to sales and marketing initiatives. This is a multifaceted role perfect for someone who enjoys a blend of administrative work and customer engagement.

As our Office & Sales Coordinator, you will serve as the backbone of daily operations, ensuring our office runs smoothly, customers are well-supported, and sales/marketing efforts are consistently executed. You'll balance customer communications, scheduling, account management, and field marketing coordination, while also driving new business through sales outreach, events, and canvassing.

Key responsibilities include:

• Monitor and respond to customer emails, text messages, and call logs.
• Prioritize and resolve customer issues; coordinate with technicians as needed.
• Monitor daily and weekly weather forecasts to adjust service schedules.
• Route and adjust daily and weekly work schedules for field technicians.
• Manage inventory, order supplies, and ensure materials are stocked.
• Track and log technician hours and services completed for payroll.
• Run and manage aging reports, follow up on unpaid accounts, and send payment reminders.
• Prepare and send 'Before Service' texts and customer communications.
• Assist in monthly and annual business planning and action item tracking.
• Research and identify local businesses, commercial clients, and community events for marketing and partnership opportunities.
• Cold-call and follow up with prospective commercial clients to generate leads and schedule appointments.
• Represent Mosquito Hunters at local events, expos, and networking opportunities.
• Create and manage social media content and schedules.
• Coordinate and implement email marketing campaigns.
• Design and distribute flyers, pamphlets, and promotional materials.
• Measure, track, and report on marketing campaign performance.
• Collaborate on referral and guerrilla marketing initiatives.
• Visit local neighborhoods, commercial properties, and businesses to promote Mosquito Hunters' services directly to potential customers.
• Distribute marketing materials, introduce services, and engage with property owners, managers, and business operators.
• Collect contact information for follow-up and set appointments for service consultations.
• Act as a brand ambassador while canvassing, representing the company professionally and enthusiastically.
• Identify and report on potential commercial partnership opportunities within the community.

Qualifications:

• Organized, detail-oriented, and capable of managing multiple priorities independently.
• Strong communication and interpersonal skills; customer service mindset.
• Experience in administrative work, scheduling, and office coordination preferred.
• Familiarity with social media platforms, email marketing, and digital marketing tools.
• Comfortable with cold-calling, networking, canvassing, and in-person sales outreach.
• Proficiency in Microsoft Office, Google Workspace, and other office tools.
• Creative, self-motivated, and entrepreneurial spirit to contribute to business growth.
• Sales experience a strong plus.

Compensation & Perks:

• Pay: $15 - $20 per hour (depending on experience)
• Sales Commission: 10% commission on total annual revenue from new customers or upsells
• Google Review Incentive: $10 for each new customer review generated
• Full-time role with consistent hours
• Flexible work schedule to accommodate personal commitments
• Discounted mosquito control treatments for your home
• Networking and growth opportunities within the company
• Potential for future advancement to full-time management or sales leadership roles

Flexible work from home options available.