Aftersales Support (m/w/d)

Aftersales Support

MSX International is a reliable partner for leading vehicle manufacturers, their dealership networks, and mobility service providers worldwide. Our unwavering commitment is to support our customers in transforming their businesses and effectively managing their operations in the areas of sales performance, repair optimization and compliance, parts and accessories distribution, and customer retention. With globally deployed teams, our industry expertise, and the power of technology, we develop and deliver tailored, sustainable, and innovative solutions and services. We help our customers optimize their processes and engage their own customers.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions

The MSX Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Job Description

Your Tasks

• Data reconciliation of delivery note data in .txt mass upload files against Excel reports
• Addressing discrepancies with contact persons at the supplier (usually by email, in German)
• Entering the delivery note data into the invoicing system
• Validation of the created invoices using reports
• Answering inquiries from the STLA Service Outside Sales regarding created invoices

What We Offer:

• Hybrid working model (presence and home office activities)
• 28 days of vacation (+2 additional days off for Christmas Eve and New Year's Eve)
• Room for individuality
• Uncomplicated onboarding
• Development opportunities on a national and international level
• Fair salary
• The opportunity to learn more about the automotive industry
• International working environment

Qualifications

What You Bring:

• Completed vocational training in the commercial field or comparable degree
• Experience in the automotive industry is advantageous
• Proficient knowledge of the SAP system in the SD and FI/CO modules
• Customer orientation
• Good communication skills
• Self-organization and self-motivation
• Very good knowledge of the German and good knowledge of the English language in speech and writing
• Good knowledge of MS Outlook and MS Excel

Additional Information

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.