Furniture Services And Sales Representative II

Furniture Finisher

Leverages expertise to assess furniture and other unused goods condition and provides recommendations on possible value. Refurbishes salvageable items for profitable sale and redeploys or disposes of items that maximizes return or benefit to the bank. Maintains all inventory levels of the furniture and will be responsible for communicating and coordinating with senior leadership for movement of goods. The position requires the individual manage the logistics on moving, relocating and repairing moderate/complex furniture pieces. Responsible for the retail sale of these items to employees and external parties.

Primary Responsibilities:

1. Maintain relationships with senior construction team and department head manager to coordinate and implement the disposition of unused bank furniture corporate wide. Travel is required.
2. Regularly and independently interact with clients and business partners of varying associate and management levels to ensure clarity of renovation/relocation project needs. Anticipate potential problems, opportunities and solutions based on business requirements for furniture needs.
3. Inventory incoming furniture, inspect and determine classification of furniture disposition. Responsible for decisions of disposition including sale, redeployment, donation, scrap value or disposal. Responsible for recommendations and executing on arranging displays, putting up any point of sale information.
4. Evaluate furniture to determine the extent of damage or deterioration, and to decide on the best method for repair or restoration. Provide a cost estimate of repair to determine potential value of goods for resale or disposal. Utilize technical furniture finishing techniques to refurbish furniture. Mentor and coach less experienced team members. Review documentation, proposals and changes proposed by less experience staff.
5. Leverage expertise and research of goods to negotiates terms and conditions of sale with clients. Determines which products best meet the customer's needs and financial circumstances and advises potential clients regarding the advantages and disadvantages of different. Make recommendations to customers on cross selling other bank products.
6. Maintain knowledge of sales, promotions, policies and security practices. Prepare sales slips and contracts, arrange delivery and facilitate special requests and orders. Document sales transactions with employees, externals customers, liquidators, and wholesale outlets.
7. Maintain a strong aptitude and working knowledge of furniture applications and environments. Maintain a detail understanding of vendor relationships and services used by the Bank.
8. Coordinate the relocation and consolidation of furniture to a centralized location for presentation to customers. Contact appraisal companies for the disposition of potential antiques.
9. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
10. Complete other related duties as assigned.

Scope of Responsibilities:

A successful furniture finisher is creative, can work independently, has excellent hand-eye coordination and possesses strong attention to detail. Furniture finishers who perform custom-designed pieces should also have the interpersonal and listening skills necessary for working with clients.

Supervisory/Managerial Responsibilities:

None

Education and Experience Required:

Associate degree and a minimum of 3 years' work experience, or in lieu of a degree, a combined minimum of 5 years' higher education and/or work experience, including a minimum of 3 years' work experience

Able to meet with clients of varying levels to gather, document and analyze specifications and requirements, work closely with peers in the industry.

Knowledge of materials, methods and the tools involved to repair furniture. Mechanically inclined.

Comfortable working with hands and displays an aptitude for craftsmanship, artistic and/or carpentry services

Strong attention to detail and excellent time management and organizational skills

Possess strong ability to prospect, negotiate and close sales. Customer service oriented, with the ability to meet goals.

Ability to work independently and with a team in a fast paced environment

Experience using hand trucks, pallet jacks; forklift certified within 30 days of hire.

Valid driver's license and pass the bank's motor vehicle check.

Ability to drive a 16-26-foot straight truck and or van.

Ability to travel up to 30% of the time.

Education and Experience Preferred:

Technical education in millwork or woodworking technology gained through certificate, degree or vocational programs.

Formal or job-related training on the use of hand tools, power tools and woodworking machinery.

Wood working certificate and/or training classes. Ability to obtain training within 180 days of hire.

Understand of drawing, design and joinery.

Proven track record of sales success.

Experience in one-on-one negotiations and sales.

Experience in project management.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crawling and climbing. The employee must continuously lift, lower, push, pull all sizes up to and in excess of 100 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Cheektowaga, New York, United States of America