Sales Admin & Office Assistant

Sales Admin & Office Assistant

We are looking for a proactive and detail-oriented Sales Admin & Office Assistant to join our team in Vietnam. This role plays a key role in supporting daily sales operations, coordinating with internal and external stakeholders, handling import documentation, and assisting in HR and general office administration. The successful candidate will be a key link between the local office and our APAC regional teams to ensure smooth operational support.

Key Responsibilities

1. Sales Administration

• Prepare quotations, sales contracts, and related documents for customers.
• Process customer orders and coordinate deliveries with logistics and warehouse teams.
• Liaise with overseas suppliers on product availability and shipment tracking.
• Maintain up-to-date sales records and customer databases.
• Manage import documentation (Invoice, Packing List, Bill of Lading, CO, etc.) with logistics.
• Assist in preparing sales reports and forecasts for management.

2. Customer Service

• Respond to customer inquiries regarding products, order status, and after-sales service.
• Coordinate with internal teams to ensure timely delivery and customer satisfaction.

3. Administrative Support (HR-related)

• Issue monthly payslips and prepare standard employment documents.
• Act as the local point of contact for HR matters with the APAC HR team.
• Support onboarding/offboarding processes and maintain employee records.
• Assist in ensuring compliance with HR policies and local labour requirements.

4. Office & IT Support

• Handle general office administrative duties, including supplies and vendor coordination.
• Support internal meetings, training sessions, and company events.
• Assist with basic IT support, including laptop setup and troubleshooting.
• Manage company mobile lines and devices, including updates and troubleshooting.

Qualifications & Requirements

• Diploma or equivalent in Business Administration, Sales Support, or related field
• 1–2 years of relevant experience preferred (fresh graduates may be considered)
• Strong organisational and multitasking skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Good communication skills in English and Vietnamese
• Willingness to learn and adapt in a fast-paced, multinational environment