Itサービスソリューション提案営業 Service Sales Consultant

日本ncrコマース株式会社 概要

日本NCRコマースは、小売、レストラン、デジタルバンキングのお客様をテクノロジーの力でご支援するグローバルサービスプロバイダーです。日本NCRコマースの提供する包括的なプラットフォーム主導のSaaS及びサービス機能により、流通・金融業界の顧客体験の変革を実現します。NCR Voyix(NYSE: VYX)のグループカンパニーとして、世界約35か国、約16,000人の従業員とともに戦略的な洞察力、エンドツーエンドのサポートでデジタルトランスフォーメーションを推進します。※NCR Voyixは NCR Voyix Corporationの米国および他の各国における商標または登録商標です

Positions Responsibilities

• Positions primary responsibility is to provide subject matter expertise and support to the field sales organization to complete the sale of solution offerings by understanding the customer needs and/or problems and then targeting the appropriate solutions
• This person is responsible for selling comprehensive suite of services including Installation, Help Desk & Managed Services, Maintenance & Support, and Software Maintenance Services.
• Position is responsible for creating a winning approach that highlights NCR's unique capabilities in solving the need or problem at hand; Consulting approach is used to build solid customer relationships whereby the incumbent becomes a credible and consistent source of expertise within the account; Articulates solutions in terms of ROI to the client
• Targets global accounts at senior and executive levels; Secures funding for future initiatives at the executive level
• Position will work with a number of technical support resources and solution architects in the creation of proposals and delivery plans, position must therefore develop a successful working relationship with the support teams so that successful handoffs can take place and problems/issues can be proactively identified and solved
• Responsibilities include Identifying customer's business needs and customer's power structure; Defining winning strategy; Assessing NCR's capabilities to deliver; Assessing solution fit and determine gaps; Assessing risk involved and define contingencies
• Responsibilities include determining regional impact (Multi-National Accounts), Proposal creation, Establishing bid/project team as needed, Establishing bid strategy, Determining Terms and Conditions (incl. pricing) with CS operations or other support teams, Reviewing proposal before submission, Presenting proposal to internal Bid-Review team as needed and obtaining approval, and Presenting proposal to customer
• Role required to negotiate terms and conditions with customer within approved guidelines; Obtain legal authorization from customer to deliver on approved contract; Submit contract to appropriate WFO F&A and service delivery teams; Assure all service assumption requirements are made
• Role required to produce Win/Loss Report, Engage in post sales activities; Act as escalation point for roll-out issues; Revisit projects and detect new opportunities to grow wallet share; Assist Account Support Manager in renewal situations as needed; Engage in sales management activities; Implement activities required for Area Readiness to Sell (ARS); Maintain sales funnel
• Position will maintain a personal order quota as part of their assigned objective, which may include multiple elements including at a minimum an individual assigned quota and possibly shared quota and split quota

Eeo Statement

私たちの共通の価値観に統合されているのは、NCRの多様性への取り組みです。NCRは、すべての人々が公正に扱われ、個性があると認められ、業績に基づいて推進され、最大限の可能性に達するよう努力することを奨励される、グローバルに包括的な企業であることを約束します。私たちはすべての人々の違いを理解し、尊重することを信じています。NCRは、性別、年齢、人種、肌の色、信条、宗教、出身国、身体障害、性的指向、ベテランの地位、兵役、遺伝情報、または法律で保護されているその他の特性に基づいて雇用を差別しません。NCRの各個人は、世界的に多様な環境を尊重し支援する継続的な責任を負っています。

すべての人材紹介会社に: NCRは、優先サプライヤーリストに記載されている企業からの履歴書のみを受け付けます。履歴書を応募者追跡システム、NCRの従業員、またはNCRの施設に転送しないでください。NCRは、求められていない履歴書に関連する料金または費用について一切責任を負いません。