Client Insights Consultant
Hybrid- Bentonville, AR 1-2 Days in Office Let's be unstoppable together! At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
What Will You Be Doing? The Client Insights Consultant will be supporting the sales and marketing teams at a $9B Wellness & Beauty company with leading brands in OTC, Oral Care, Wound Care, Baby Care and Beauty. You will work closely with the client on analyses, leveraging our industry-leading data-visualization platform to evaluate POS, Consumer Panel and e-Commerce data. You will be involved with delivering actionable insights that uncover growth opportunities for the client. You will be actively involved in the development and presentation of actionable insights to your client partners. You will also play a role in training client users on using Circana data and the Unify platform.
The candidate should have strong leadership, collaboration, sales and client management skills. They should have a very high analytic & insight capability utilizing POS and consumer panel data to provide compelling analysis stories with actionable insights. The candidate should also have strong skills with excel, powerpoint, syndicated data, etc. The candidate should be able to understand client business issues and recommend appropriate Circana solutions to address those needs.
Job Responsibilities
To be successful in this role you must possess and be able to execute four key skill sets:
- Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:
- Approach client with coherent, actionable and fact-based data/recommendations appropriate to their business needs
- Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client with focus on leveraging technology and speed to insights.
- Identify business issues and opportunities and suggests the appropriate level analytic solution/approach, while also best leveraging UNIFY platform and tools.
- Consultative Selling: Apply knowledge of the business, industry and domain to identify, create and close business opportunities:
- Ask questions to understand true client needs behind business questions, test assumptions and challenge the status quo.
- Synthesize information on a variety of issues; translate the value of the additional research, provide comprehensive a project framework that ultimately provides added value for clients.
- Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image:
- Become trusted by client, Circana client solutions teams, Circana cross functional organizations, Circana business partners and considered a domain expert and business partner.
- Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish.
- Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:
- Develop and maintain a deep understanding of customer needs and requirements.
- Help customers identify solutions to problems they did not know they had.
- Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improve the relationship.
- Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities.
Requirements
- 5+ years of experience with syndicated POS data. Other analytics, category management, or related fields also helpful.
- Sales and/or marketing with a premier Consumer Packaged Goods (CPG) company or other companies leveraging syndicated POS data.
- Demonstrated expertise in translating data and analysis into relevant implications.
- Experience manipulating syndicated data using online tools, excel and presentation software.
- Strong project management and process skills.
- Able to engage in consu