AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Sales (AGS) team interacts with leading companies and believes that world-class support is critical to customer success. The NAMER Global Sales Strategy & Operations team is seeking a driven, talented and experienced Sales Operations Lead for the US Specialist organization. The FSO Lead for the US Specialist Org will be a key business stakeholder and partner for the sales leadership of this organization. This candidate will play a key role in supporting excellence in strategy and operations in partnership with the sales leadership team. This candidate would be expected to work cross functionally to help this organization successfully land and execute against these strategic priorities. We are looking for a hands-on and motivated self-starter who can navigate effectively in a matrixed environment to drive business results. This candidate will support the rhythm of the business activities such as Annual Planning Cycles, Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics for this team. This candidate will be expected to drive predictable reporting, analyze business trends and make business recommendations to senior management based on these analyses – all in an environment of rapid growth and increasing complexity. This role will also lead the strategic definition of the key sales support systems and processes to meet the growth trajectory of the business and achieve the revenue and market development objectives. The ideal candidate has strong business and financial acumen, broad technical skills, sales and marketing expertise and a deep analytic background. This position works with the several stakeholders supporting the extended Enterprise Sales organization, such as Business Development, Marketing, Professional Services, and the Partner team. The candidate must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies as necessary. The candidate will play a key role in defining processes for end-to-end execution of territory planning and account alignment of the sellers in this organization, sales compensation management, headcount planning, and revenue and goals planning. A successful candidate is a person that has a proven work ethic that drives the desired results. This is a hands-on position - the ideal candidate must be willing to "roll up their sleeves". Key job responsibilities include: business partner to sales leadership, help define the go-to-market strategy, work cross functionally to execute priorities, support the rhythm of business activities, identify reporting issues, gaps in processes, and drive timely resolution. Work cross functionally to land and execute these priorities, support the management cadence for the business, develop routine and ad-hoc analytic reports to senior management regarding business development initiatives, customer segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, develop relationships and processes with sales, partner, marketing, business development, professional services, finance, HR, sales operations, and other stakeholders to execute the operational priorities, assist Sales Managers in all aspects of evaluating their teams' performance.
About the team
About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
Preferred Qualifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.