Sales Support Specialist

Sales Support Specialist

A busy company in the Morristown area is seeking a Sales Support Specialist to join their growing organization. This Sales Support Specialist will get the chance to join a growing company that offers career advancement as well as a flexible work schedule. The ideal Sales Support Specialist will come from the CPG industry and being familiar with e-commerce (Amazon, etc.). This Sales Support Specialist role will play a key part in ensuring seamless sales operations, effective inventory coordination, and maintaining strong communication across teams. Your expertise will help drive efficiency and support the success of our sales initiatives. Other responsibilities of this Sales Support Specialist will include but not be limited to:

• Oversee sales operations activities by collaborating with planners, field sales directors, customer service, and operations teams to analyze data and make strategic decisions.
• Manage item allocations, balancing customer priorities, inventory risks, and financial considerations.
• Monitor inventory depletion and advise on continuation or removal of allocations based on inbound shipments and customer needs.
• Evaluate Amazon order trends weekly to address potential overselling issues and recommend adjustments to align inventory with broader customer needs.
• Implement item transitions and discontinuations with a focus on minimizing excess inventory and ensuring alignment with customer resets and cost strategies.
• Prepare and distribute trade notification letters to customers with accurate and timely updates.
• Maintain and update the Emerson Portal, ensuring all sales materials—such as sell sheets, pricing, images, and packaging specs—are current and accessible.
• Coordinate sample management processes to guarantee timely delivery and proper packaging for customer reviews and resets.
• Represent the sales team in project meetings, communicating timelines and risks while serving as a liaison between project managers and sales.
• Support onboarding processes for new customers, ensuring operational, sales, and system requirements are met efficiently.

This Sales Support Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Sales Support Specialist position, apply today!

Requirements:

• Bachelor's degree in Business, Marketing, Supply Chain, or a related field.
• At least 2–5 years of experience in sales operations, sales support, or sales administration, preferably within industries such as retail or consumer goods.
• Strong organizational and project management skills, with the ability to handle multiple priorities and meet deadlines.
• Excellent communication and interpersonal abilities, with a collaborative approach to teamwork.
• Proficiency in Microsoft Excel and PowerPoint, along with familiarity with inventory management tools.
• General knowledge of retail operations, including planograms and item lifecycle management.
• Experience working with Amazon or other eCommerce platforms is highly preferred.
• Background in post-sales support and order entry processes is a plus.