Sales Development Representative (fintech/payments)

Sales Development Representative (Fintech/Payments)

We are seeking a Sales Development Representative to join our dynamic Cape Town team. In this role you will play a key part in prospecting new meetings / opportunities for the sales team. Reporting to the SDR Manager, you will benefit from personalized coaching and mentorship, equipping you with the skills needed for professional growth and success in the sales field.

As a Sales Development Representative, you will be a part of a team that will actively reach out to our target market through outbound prospecting, utilizing Salesforce and outbound prospecting tools (ZoomInfo, LinkedIn Sales Navigator, Event List, and other sources).

A Day in the Life:

• Conduct high level conversations with senior executives, software developers, payment experts, or other members of a buying committee within prospect accounts, and ask effective questions to qualify prospect needs
• Create target account lists based on segment, audience, and product alignment
• Prospect, educate, and qualify new business prospects to create sales-ready opportunities by scheduling meetings for the US based sales team
• Sort and track prospects by developing, implementing, and maintaining a disciplined daily sales plan
• Actively manage daily activities to engage new prospects through follow-up communications (phone calls, emails, and sales cadences)
• Make 100+ calls per day
• Send 60+ personalized emails per day
• Achieve a quarterly quota of 60 meetings (5 qualified meetings per week)
• Follow the established pre-sales guidelines (i.e. utilization of Salesforce CRM)
• Leverage proven phone techniques
• Develop customized email cadences to nurture and qualify prospects
• Utilize Salesforce CRM to document prospect interaction, as well as ZoomInfo, LinkedIn Navigator and 3rd Party Lists to develop and manage prospect lists
• Be a team player and leader!
• Maintain a depth of product knowledge that enables conversations with other Payment Experts - Operations, Buyers, Residuals, etc,
• Understanding of the market conditions and competitive products
• Learn from your teammates, contribute positively, and sharpen the skills of all SDRs
• Participate in regular sales training and team meetings, share best practices, and continuously improve sales skills
• Engage with the US Sales and Marketing team to understand the unique nuances of your product specialty - product features, key objections, unique industry issues
• Curious personality that thrives in a fast learning environment
• A team player that wants all your peers to succeed
• Most importantly, demonstrates the NMI values every day, in everything you do

Expectations for Success:

• Successful sales development representative will have strong phone experience in B2B and SaaS technology sales
• You don't hit quota because it's expected, you blow past quota because it's who you are:
• Self-motivated, creative, and reliable
• Results-driven, solution-oriented, competitive, and driven to succeed
• Proven track record of consistent quota attainment and achievement of KPIs
• Sales is a career, not just a job
• Communication skills
• Prior experience with cold calling (required)
• Crisp written communication
• Comfortable presenting
• Ability to clearly speak and actively listen
• Multitask, take initiative, prioritize, and manage time effectively
• Required computer skills
• Google (Mail, Docs, Spreadsheet)
• Salesforce CRM (required)
• Technical acumen to manage CRM, Calendar tools (Chili Piper), and other sales tools
• Excellent references (recent and relevant).

Benefits

• Annual OTE R370,000 - R462,534 (base + commission)
• Attractive commission plan
• 15 days holiday + 12 public holidays each year (+ 1 day after each year of service with up to a max. of 20 days)
• 45-hour work week
• Family friendly policies (Enhanced Maternity and Paternity Pay).
• A chance to develop with an allocated company training budget
• A strong commitment to employee wellbeing including mental health first aiders and weekly yoga sessions.
• Employee referral scheme with generous financial reward
• Bonusly colleague reward scheme
• Fun culture events (company volunteering days, seasonal parties)
• Medical Aid and Gap Cover

About Us We enable our partners with choice, and challenge the one-size-fits-all approach to payment. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We're all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don't feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the 'Additional Info' box on our application to tell us more about your path.

Equal Opportunity

We are an Equal Opportunities employer and will provide reasonable support throughout the recruitment process to applicants who have a disability. Please let us know in advance so that any support, aids or adaptations can be put in place to assist you.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.