Cleary Wholesale Inside Sales

Cleary Wholesale Inside Sales

To assist customers in order to obtain profitable sales of windows, doors, moldings, stairs and related products for the Company.

Essential Functions and Responsibilities

Assist customers with quoting, pricing, writing up, coding and follow up of orders to make sales to new and established customers using order forms, promotional material, takeoffs and price catalogs.

Act as a liaison for sales and service between customers and the company regarding pricing, quality, scheduling and shipping using effective communication skills.

Negotiate with customers in order to obtain sales. Process orders for customers using order forms and effective sales techniques that leaves customer with a strong sense of satisfaction.

Attend seminars and meetings to improve skills in the area of sales, products and the company mission using techniques such as interviewing and role playing effectively.

Answer and transfer all incoming calls using effective telephone and communication skills.

Process customer invoices.

Process pick-up/returns for customer credits.

Assist with other functions as assigned using skills acquired to complete the task at hand. I.e. Fax machine.

Daily, time should be spent on any office function that needs completion when time permits.

Also involved with purchasing, Masonite – specials (displays/catalog).

Company Mission and Continuous Improvement

Mission Statement – lives up to the company mission, values and strategic goals. "Provides exceptional products and services to every customer, every time.

Always promote a positive image of our company and our employees.

Continuous Improvement- gets involved on teams or individually to make and implement suggestions. Uses reliable methods to improve the efficiency of his/ her job method or the department to make small improvements to our business every day.

Maintain work areas to 5s standards (Sort, Set, Shine, Standardize, Sustain & Safety)

Required Education and Experience

High School Diploma or Associates degree or equivalent years of business experience.

2-5 years of industry related millwork experience.

Ability to read blue prints, develop estimates, quotes.

Knowledge of sales margins, mark ups.

Exceptional communication, interpersonal and customer service skills.

Problem solving skills.

Ability to multi task and set priorities.

Computer knowledge of PC's, ponderosa software

Physical Demands

Must take and pass post-offer screening and drug test.

Sitting: at desk throughout the day (75%)

Standing/Walking throughout the day (25%)

Stooping/Reaching/Bending: minimal

Lift/Grasp: with dominant hands and fingers to type, answer phone

Carry/Grasp: with dominant hands minimal

Push/Pull: with dominant hands minimal

Vision: must see near and far sighted

Hearing: must hear and speak

Work Environment

Office space

Climate controlled temperature

Extended work day as needed